Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Healthy Living Direct Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 5,417 pārskati

Uzticams klients

Verificēja Feefo

3 months ago

Perfect

Great price arrived on time

Uzticams klients

Verificēja Feefo

3 months ago

I couldn't cancel the additional £2 delivery charge and I thought it

Postage rate was too high - no return goods free of charge

Uzticams klients

Verificēja Feefo

3 months ago

Happy Customer

The service was excellent. It was efficient everything arrive packed well and on time as promised. The product I ordered was. Just what I have been looking for .

Uzticams klients

Verificēja Feefo

3 months ago

Items not received

Kerry

Healthy Living Direct

3 months ago

Hello Thank you for your feedback! I am sorry that there has been a delay with your order. I can see from looking at the notes on your account, that the first order was lost in transit, due to an incorrect postcode being applied when the order was placed online. This has been updated and we have instructed Evri of the correct postcode to update your details. Your new order is with Evri for delivery within 2 days. Kind regards HLD TEAM

Uzticams klients

Verificēja Feefo

3 months ago

Avoid

Item was utter rubbish

Kerry

Healthy Living Direct

3 months ago

Hello, Thank you for your feedback! We would be more than happy to exchange or refund unsuitable items on receipt of the return. To return by Royal Mail, please parcel the item(s) up and address them to PO Box 98, Driffield, YO25 9WX. Please ensure a note is enclosed with your full name and address and the action you would like us to take. The cost of the return would depend on the weight of the parcel so there is no need to return any free gifts or catalogues. To return by EVRI, on their website, follow the instructions for returns. Prices start from 3.99, the returns postcode is YO25 9WX and select Kingstown Associates. Kind regards HLD TEAM

Tanya Marie

Verificēja Feefo

GBR

3 months ago

Ko Tanya Marie teica par Healthy Living Direct:

Garden picket fence

Quick delivery great service. Very pleased with the items i recieved.

Anne Chalmers

Verificēja Feefo

GBR

3 months ago

Ko Anne Chalmers teica par Healthy Living Direct:

Great service and goods

Great service from Healthy Living Direct. Very pleased to have got some bargains from the website. Delivery was fast too.

Uzticams klients

Verificēja Feefo

3 months ago

Product not worth the money

Mini ear - what a waste of money

Uzticams klients

Verificēja Feefo

3 months ago

Bad courier service.

Your courier service EVRI is deplorable. After being at home all morning, I received an email telling me EVRI had tried to deliver my parcel, accompanied with a photo of my front door. Despite me...

Lasīt vairāk

Kerry

Healthy Living Direct

3 months ago

Hello Thank you for your feedback! I am sorry to hear of the issues with your delivery, we aim to provide a high level of customer service and I apologise that our courier has fallen short on this occasion. We appreciate your feedback and this will be passed on to our courier. I apologise again for any inconvenience caused. Kind regards HLD TEAM

Uzticams klients

Verificēja Feefo

3 months ago

will not waste my time again

offer would not work-then overcharged-goods no good so returned-now been refunded incorrect amount1!!

Kerry

Healthy Living Direct

3 months ago

Hello Thank you for your feedback! I am sorry to hear that the order was unsuitable for you, I can see that the the offer was applied but the discount was taken off the overall discount line. I have checked your refund and I can confirm that your full refund has been issued to you. I have emailed to you directly to confirm this. I apologise for any inconvenience caused. Kind regards HLD TEAM