Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Headwater atsauksmes

Tiek rādīti visi 1,499 pārskati

Uzticams klients

Verificēja Feefo

8 months ago

Friendly and helpful advice given at initial booking stage

Sophie

Headwater

8 months ago

Thank you for your kind review regarding our booking service, we look forward to welcoming you on your Headwater trip. Sophie Customer Relations Executive

Uzticams klients

Verificēja Feefo

8 months ago

Very helpful and looked after our bookings very well.

Sophie

Headwater

8 months ago

Thank you so much for taking the time to leave us a 5 star review. Sophie Customer Relations Executive

MARK QUIGLEY

Verificēja Feefo

GBR

8 months ago

Ko MARK QUIGLEY teica par Headwater:

Delightful to deal with and provided fantastic customer service

Hannah was amazing, she listened carefully to our brief and was clear, precise, accurate and responsive. Within 24 hrs of taking the brief she had returned a quote that was almost spot on and then...

Lasīt vairāk

Sophie

Headwater

8 months ago

I am delighted to see that Hannah made such a positive impact on your booking experience. I will be sure to pass your kind words along to her and the rest of the team. Thank you also for taking the time to leave such a delightful review. Sophie Customer Relations Executive

MICHAEL PHOENIX

Verificēja Feefo

GBR

8 months ago

Sophie

Headwater

8 months ago

Thank you very much for you review, it means a lot to us all here. Sophie Customer Relations Executive

Uzticams klients

Verificēja Feefo

8 months ago

Helpful, friendly, knowledgeable & patient. Timely follow-ups without pressure. Will be able to say more once we return from our holiday.

Sophie

Headwater

8 months ago

Thank you for taking the time to leave such positive remarks, we look forward to welcoming you on your Headwater Holiday and your feedback upon your return. Sophie Customer Relations Executive

Uzticams klients

Verificēja Feefo

9 months ago

Excellent service

Stephanie was very proactive and helpful. She was always available and she was very keen to make our trip special.

Sophie

Headwater

9 months ago

Thank you very much for your wonderful review, I will ensure your kind words are passed on to Stephanie. Sophie Customer Relations Executive

DAVID JACKSON

Verificēja Feefo

GBR

9 months ago

Ko DAVID JACKSON teica par Headwater:

Well Done

It was very easy to organise a bespoke trip

Sophie

Headwater

9 months ago

We are delighted that you found the Headwater booking process so easy, I will ensure your kind words are passed on to our team. Sophie Customer Relations Executive

Uzticams klients

Verificēja Feefo

9 months ago

Quick and accurate responses to request.

Sophie

Headwater

9 months ago

Thank you so much for your positive review. Sophie Customer Relations Executive

ROGER THORP

Verificēja Feefo

GBR

9 months ago

Ko ROGER THORP teica par Headwater:

Good service and great holidays.

Sophie

Headwater

9 months ago

Thank you for taking the time to leave such a positive review and marking us 5 stars. Sophie Customer Relations Executive

STEPHEN LANE

Verificēja Feefo

GBR

9 months ago

Ko STEPHEN LANE teica par Headwater:

Excellent customer service

Excellent, prompt responses to every question we asked. Customer service has been first rate showing a genuine desire to help.

Sophie

Headwater

9 months ago

Thank you for taking the time to share your review with myself and the team. We are delighted to receive such positive feedback from your booking experience, I will ensure it is passed on to the wider team :) Sophie Customer Relations Executive