Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Headwater atsauksmes

Tiek rādīti visi 1,504 pārskati

SARAH NEVILLE

Verificēja Feefo

2 years ago

Ko SARAH NEVILLE teica par Headwater:

Andrew is very helpful and professional! He even replied to me on his day off! Above and beyond!

Steph

Headwater

2 years ago

Thank you for your 5* review. Andrew is always super helpful, so your comments are not a surprise :-) Stephanie

Uzticams klients

Verificēja Feefo

2 years ago

Great service

Geat follow up Clear an accurate answers to questions Responsive to questions Provided guidance on better options than had been considered Very easy to deal with

Steph

Headwater

2 years ago

Thank you for your lovely review. I am pleased that Luke was able to provide a first class service. Enjoy the Amalfi in September, a great time to visit :-) Stephanie

HANNAH NORTHRIDGE

Verificēja Feefo

2 years ago

Steph

Headwater

2 years ago

Thank you for taking the time to post this review it is appreciated. Stephanie

Uzticams klients

Verificēja Feefo

2 years ago

Very good

Dee Naylor

Headwater

2 years ago

Thank you for your review, all customer feedback is very much appreciated and used to develop our service.

JAMES TURNER

Verificēja Feefo

2 years ago

Steph

Headwater

2 years ago

Thank you for your 5* review. Have a great holiday :-) Stephanie

Uzticams klients

Verificēja Feefo

2 years ago

Straightforward booking

Like the way I am listened and the agent responds to all queries in a timely fashion

Steph

Headwater

2 years ago

Thank you for your lovely review and the 5*'s it is very much appreciated. Stephanie

ALISON WHITELEGG

Verificēja Feefo

Huddersfield

2 years ago

Ko ALISON WHITELEGG teica par Headwater:

Decent company but quite pricey.

Initial enquiry not addressed but after second attempt all the hotel bookings and flights gathered pace. I did wonder because of the delay whether that caused some of the hotels to be booked up...

Lasīt vairāk

Steph

Headwater

2 years ago

Thank you for your 5* review it is very much appreciated and I will make sure Andrew sees your kind words. Have a fabulous time in Italy. Your extra nights in Rome will be amazing too! It is by far my favourite city so I hope you enjoy it. Stephanie

JUDITH RAWLE

Verificēja Feefo

Farnham

2 years ago

Ko JUDITH RAWLE teica par Headwater:

Exceptional Service to turn a Holiday Enquiry into a Confirmed Booking

Megan was brilliant. She listened to all my specific requests for our holiday, and provided all the information I needed to make decisions. She was also quick and efficient, so I could get from...

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Steph

Headwater

2 years ago

Thank you so much for your lovely words of praise for Megan. I have passed on your comments :-) Have a wonderful time in France when the time comes. Stephanie

BRIAN PEATTIE

Verificēja Feefo

Aberfeldy

2 years ago

Ko BRIAN PEATTIE teica par Headwater:

Very professional and friendly

Very slick and helpful

Steph

Headwater

2 years ago

Thank you for you lovely comments. Having our wonderful team in Costa Rica makes a real difference. Extending our opening hours allowing us to be available from 9am to 10pm means we are there for our customers even more. Have a great time in France, you have picked a great trip! Stephanie

Uzticams klients

Verificēja Feefo

2 years ago

Fast competent response

Steph

Headwater

2 years ago

Thank you for your comments. I am pleased we were able to get back to you nice and quickly. Have a fabulous time in Switzerland, it will soon be here! Stephanie