Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Headwater atsauksmes

Tiek rādīti visi 1,502 pārskati

Uzticams klients

Verificēja Feefo

1 year ago

Highly recommend

Very good and friendly

Steph

Headwater

1 year ago

Thank you for your comments and 5*'s Stephanie

S MACFARLANE

Verificēja Feefo

Cheshire

1 year ago

Ko S MACFARLANE teica par Headwater:

When booking my holiday the Headwater representative was friendly, efficient and thorough, exploring all the options to make sure the holiday would meet my specific needs and preferences and...

Lasīt vairāk

Steph

Headwater

1 year ago

Thank you for your wonderful review of our service it really is appreciated :-) Stephanie

TREVOR

Verificēja Feefo

1 year ago

Ko TREVOR teica par Headwater:

Flawed booking system

Flawed booking system - you pay your deposit and then they check if the accommodation you have booked is available - in our case it wasnt and the alternatives were much inferior and involved longer...

Lasīt vairāk

Steph

Headwater

1 year ago

I am very sorry for the disappointment you have experienced during your booking journey. We have now chatted and as you know I have personally taken over your booking to hopefully resolve the issues. Stephanie Customer Coordinator

Uzticams klients

Verificēja Feefo

1 year ago

Pleasant experience

So far (booking by a phone call) the experience has been positive. Luke was friendly, approachable, but professional and told me all I needed to know, along with a little more information as well. ...

Lasīt vairāk

Steph

Headwater

1 year ago

Thank you so much for your wonderful review. I have shared this with Luke and the team :-) Stephanie

Uzticams klients

Verificēja Feefo

1 year ago

Excellent personalised service.

Steph

Headwater

1 year ago

Thank you very much for your 5 * review it is much appreciated Stephanie

JOHN PATTERSON

Verificēja Feefo

1 year ago

Steph

Headwater

1 year ago

Thank you for your review. I hope you have a fabulous trip when the time comes :-) Stephanie

Uzticams klients

Verificēja Feefo

1 year ago

Advice was very helpful and relevant, including flights and hotels in addition to the choice of destination

Steph

Headwater

1 year ago

Thank you for your 5* review, it means a lot. You have a wonderful trip booked to Croatia which I am sure you will enjoy :-)

CHARLES WRENCH

Verificēja Feefo

1 year ago

Ko CHARLES WRENCH teica par Headwater:

Patient, quick to respond, helpful, polite, friendly.

Steph

Headwater

1 year ago

Thank you for your review. You have a fabulous trip booked to Italy I know you will have a wonderful time :-) Stephanie

LINDA LORD

Verificēja Feefo

Norwich

1 year ago

Ko LINDA LORD teica par Headwater:

I have Megan looking after our future booking. She is fantastic. Nothing is too much trouble for her and she has been quick and efficient in getting our holiday itinerary sorted. I have complete...

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Steph

Headwater

1 year ago

Megan is a diamond and I have passed your comments on to her and shared with the team. Thank you :-) Stephanie

Uzticams klients

Verificēja Feefo

1 year ago

Helpful staff

The people I spoke with were happy to answer any questions I had and gave me information that was useful

Steph

Headwater

1 year ago

Thank you very much for your review. I am really pleased the team have been able to get you a wonderful ski trip booked. It's always nice to have a holiday booked to look forward to :-) Stephanie