Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Headwater atsauksmes

Tiek rādīti visi 1,500 pārskati

SARAH PRYOR

Verificēja Feefo

1 year ago

Ko SARAH PRYOR teica par Headwater:

Great service, highly recommend

Kate was very informative and efficient, able to deal with our specific requirements

Paula Farmer

Headwater

1 year ago

Thank you for taking the time to post your positive and welcome review.

BRIAN COUGHLAN

Verificēja Feefo

York

1 year ago

Ko BRIAN COUGHLAN teica par Headwater:

The holiday starts when you book it

Very responsive to our needs. Timely commincation throughout the booking process. Got real sense that they know the area well and that pi our mind at ease.

Paula Farmer

Headwater

1 year ago

Thank you for taking the time to review your Headwater booking your positive comments are very welcome.

Uzticams klients

Verificēja Feefo

1 year ago

Great service from great staff

Brilliant service from Stephanie, who responded quickly to queries and requests, and went above and beyond to look into options that saved us money on our holiday. Really pleased!

Paula Farmer

Headwater

1 year ago

Thank you for taking the time to post your review. Your welcome feedback is really appreciated and has been shared with Stephanie.

Uzticams klients

Verificēja Feefo

1 year ago

Excellent service. Headwater holidays are pleasant and very helpful. Knowledgeable about places around the world and listen to customer needs.

Paula Farmer

Headwater

1 year ago

Hi, thank you for taking the time to post such a positive and welcome review.

Uzticams klients

Verificēja Feefo

1 year ago

Booking with Headwater

Knowledgeable, helpful, quick and easy

Paula Farmer

Headwater

1 year ago

Thank you so much for taking the time to post your welcome review.

Uzticams klients

Verificēja Feefo

1 year ago

Looking forward to our Headwater holiday.

Megan, the sales assistant whom I dealt with was very pleasant and helpful - the holiday was organised very quickly and efficiently- I couldn’t have asked for a better service.

Steph

Headwater

1 year ago

Thank you so much for your lovely review, Megan will be really pleased. Gozo was one of my best familiarisation trips, I'm sure you will love it too :-) Stephanie

DIANNE DEY

Verificēja Feefo

Angus, Scotland

1 year ago

Ko DIANNE DEY teica par Headwater:

Very good customer service.

Luke provided an excellent service. Very good communication and knowledge, professional and efficient.

Steph

Headwater

1 year ago

Thank you for your 5* review. I will make sure Luke sees your comments, he will be really pleased :-) Stephanie

Uzticams klients

Verificēja Feefo

1 year ago

Friendly,helpful and prompt service

The service has been excellent so far. Helen has has been very helpful , looking into various options for us and all done in a friendly and timely manner

Steph

Headwater

1 year ago

Thank you for your wonderful review. Helen will be thrilled with your lovely comments :-) Stephanie

Uzticams klients

Verificēja Feefo

1 year ago

Friendly helpful service.

They were very friendly and helpful. It did take a few days to finalise the package, but as this was just after New Year we can understand why.

Steph

Headwater

1 year ago

Thank you for your review. At this time of year it can take a little longer for hotels to respond and we appreciate your patience. Stephanie

Uzticams klients

Verificēja Feefo

1 year ago

Switzerland

Steph was helpful and attentive to our needs. She was able to guide us expertly through our various travel options.

Steph

Headwater

1 year ago

Thank you so much for your wonderful comments and 5*'s. The Classic Swiss Alps is a fabulous trip which I know you will enjoy :-) Stephanie

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Feefo Trusted Service Awards

Mūsu neatkarīgie apbalvojumi atzīst labākos zīmolus klientu apkalpošanas jomā. Uzvarētājus nosaka no klientiem saņemtie vērtējumi.

Kas ir Trusted Service Awards

Kāpēc uzticēties Feefo atsauksmēm?

Uzziniet vairāk par Feefo

Headwater pārskati

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?