Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Headwater atsauksmes

Tiek rādīti visi 1,500 pārskati

Uzticams klients

Verificēja Feefo

1 year ago

A very good company.

This is our ninth cycling trip with Headwater. They are a very good company to deal with, the accommodation and services they organise have been excellent. This has been particularly important for...

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Steph

Headwater

1 year ago

Thank you so much for your wonderful review. Our overseas travelers are so important to us and its lovely to see the time difference has not impacted our service to you :-) Stephanie Customer Coordinator

AMY DALRYMPLE

Verificēja Feefo

1 year ago

Ko AMY DALRYMPLE teica par Headwater:

Friendly , knowledgeable and efficient.

Steph

Headwater

1 year ago

Thank you very much for your 5* review. I am sure you will enjoy the Italian Dolomites when the time comes :-) Stephanie Customer Coordinator

SUSAN NIMMO

Verificēja Feefo

GBR

1 year ago

Ko SUSAN NIMMO teica par Headwater:

Great holidays

An excellent range of holidays, well described on their website. Prompt helpful responses to emails.

Steph

Headwater

1 year ago

Thank you so much for your review. We are very proud of our holiday selection, which is growing year on year with more new and exciting destinations being added :-) Stephanie Customer Coordinator

Uzticams klients

Verificēja Feefo

1 year ago

Excellent service

Booking process was efficient and Helen was very helpful as always.

Steph

Headwater

1 year ago

Thank you for your wonderful review. I have shared this with Helen and the wider team. Stephanie Customer Coordinator

DAVID KNAPPER

Verificēja Feefo

GBR

1 year ago

Ko DAVID KNAPPER teica par Headwater:

Very helpful, happy to book again after this years holiday

Steph

Headwater

1 year ago

Thank you much for your review and we look forward to booking your next adventure :-) Stephanie Customer Coordinator

CHARLES MITCHELL

Verificēja Feefo

1 year ago

Steph

Headwater

1 year ago

Thank you so much for your 5*'s it means a lot to the team :-) Stephanie Customer Coordinator

Uzticams klients

Verificēja Feefo

1 year ago

Booking the trip made easy

I have only booked a trip but Helen was easy to work with and very helpful. Last year we almost booked the same trip and Megan was also helpful.

Steph

Headwater

1 year ago

Thank you for your review and booking with us again :-) I don't need to tell you what a wonderful time you will have in Venabu! Stephanie Customer Coordinator

Uzticams klients

Verificēja Feefo

1 year ago

Very helpful and accommodating.

TINA BALDWIN

Verificēja Feefo

Sydney, NS, Canada

1 year ago

Ko TINA BALDWIN teica par Headwater:

Andrew is amazing! Thank you for the great service and knowledge. This was my first time booking clients on a bike tour and i knew absolutely nothing about it. Andrew walked me through it and made...

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Steph

Headwater

1 year ago

Wow what a fabulous review! I will certainly make sure Andrew sees this and will also share with the wider team :-) Thank you so much Stephanie Customer Coordinator

ROMOLA DEVILE

Verificēja Feefo

Southampton

1 year ago

Ko ROMOLA DEVILE teica par Headwater:

The Personal Touch

A lovely company to deal with. They make you feel like you are an individual and not just a number.

Steph

Headwater

1 year ago

Thank you for your wonderful review. Venabu is our most popular trip and I know you will enjoy it! Stephanie Customer Coordinator

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Feefo Trusted Service Awards

Mūsu neatkarīgie apbalvojumi atzīst labākos zīmolus klientu apkalpošanas jomā. Uzvarētājus nosaka no klientiem saņemtie vērtējumi.

Kas ir Trusted Service Awards

Kāpēc uzticēties Feefo atsauksmēm?

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Headwater pārskati

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?