Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Headwater atsauksmes

Tiek rādīti visi 1,499 pārskati

Uzticams klients

Verificēja Feefo

10 years ago

Outstanding finca. Comfortable, relaxed ambience, lovely food and very friendly and helpful staff. It was everything and more than I expected.

Uzticams klients

Verificēja Feefo

10 years ago

I gave a full review just aftyer returning: are you saying that you ignored that!!!

Lisa

Headwater

10 years ago

Dear Valued Customer, Thank you for your feedback, please let me reassure you the original feedback you provided via our in house customer service questionnaire and additional email have been received, logged and all points acted upon as per my response to you via email. In addition to our in house customer reviews, we are now working with Feefo. This provides our customers a second opportunity to review their holiday via an independent third party review site. As this is a new venture for us, we have asked our customers who travelled this year to complete this questionnaire independently from our feedback questionnaire. In future, we will be including the link at the end of our in house questionnaire. I am sorry for any confusion this additional feefo feedback request may have caused. We would like to thank you for travelling with Headwater this summer and look forward to welcoming you on another of our holidays in the future. Yours sincerely, Lisa

Uzticams klients

Verificēja Feefo

10 years ago

Headwater holidayz

Great holidays, well-chosen routes, hotels and always great food and wine. Headwater Reps are helpful and knowledgeable.

Phil

Verificēja Feefo

10 years ago

Ko Phil teica par Headwater:

Skiing in Leutasch

Have been cross-country ski-ing with Headwater every year for more than 10 years now. Been to Leutasch several times. Hotel is comfortable, food is good. We've never had a bad holiday with them.

Mrs S Walker

Verificēja Feefo

10 years ago

Ko Mrs S Walker teica par Headwater:

Excellent walking holiday

Very helpful brochure and helpful sales team. We have already recommended the service to other family members and will book another holiday ourselves.

Lin

Verificēja Feefo

10 years ago

Ko Lin teica par Headwater:

Wonderful walking and fine food

The office staff are very knowledgeable and easily dealt with our needs - different flight and car upgrade.

Uzticams klients

Verificēja Feefo

10 years ago

A good all round service and would recommend them as helpful and knowledgable

Andy

Verificēja Feefo

10 years ago

Ko Andy teica par Headwater:

Fruit and nuts and much more besides

Great friendly Headwater service, accommodated our bespoke travel arrivals and occassional forgetfulness.

Uzticams klients

Verificēja Feefo

10 years ago

Excellent walking, comfortable accommodation and good food

Good responses and prompt service from knowledgeable staff. Despite being part of a very large organisation Headwater continue to represent themselves as an independent company, all of which appeals...

Lasīt vairāk

Wal Effingham

Verificēja Feefo

10 years ago

Ko Wal Effingham teica par Headwater:

our 3rd holiday with Headwater, we have no hesitation in recommending them .

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Feefo Trusted Service Awards

Mūsu neatkarīgie apbalvojumi atzīst labākos zīmolus klientu apkalpošanas jomā. Uzvarētājus nosaka no klientiem saņemtie vērtējumi.

Kas ir Trusted Service Awards

Kāpēc uzticēties Feefo atsauksmēm?

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Headwater pārskati

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?