Good knowledge of product, no hard sell, but gave us time to try out mattress and discuss between ourselves before discussing our needs. Gave us a swatch so that we could match to our new carpet.
Helpful staff and well laid out store
However, although the mattress is of very good quality, we are finding it much firmer than we were expecting. Even after a couple of months use, it does not seem...
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Alex
Harrison Spinks
7 years ago
Hi Graham,
We're glad to hear you are enjoying your new mattress and are finding it comfortable!
Thanks for your great feedback,
The Harrison Spinks Team
TC
Trusted Customer
7 years ago
Have to say that after a couple of months use, I am finding it firmer than expected, I thought it would improve with time.
I thought the staff in the shop were welcoming, polite and very helpful. They made plenty of time for us, answered our questions, gave us alternatives to consider, and then left us to make decisions...
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Alex
Harrison Spinks
7 years ago
Hi Susan,
Thanks for your 5* review! Glad you hear you are enjoying your new mattress.
Wasn't aware it was a Harrison Spinks mattress as was branded by 'Dreams' though it is a good if expensive bed so far (super king). No doubt know more after a few months though giving a review won't...
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Alex
Harrison Spinks
7 years ago
Hi,
Thanks so much for you 5* review! We're happy to hear you're enjoying your mattress.
Many thanks,
The Harrison Spinks Team
Pirkuma datums: 27/10/2018
0
Dalīties
Uzticams klients
7 years ago
Their customer service has no interest in retail customers and merely refers any query to a retailer. So that they have a CS department dealing with suppliers suggests ????
Atsauksmes par produktu
Alex
Harrison Spinks
7 years ago
Hi Brian,
Thank you for your review. We're sorry to hear you aren't satisfied with your new mattress. It can take up to 12 weeks for the natural fillings in your mattress to settle completely and it is important, like your retailer has suggested, to keep rotating and turning your mattress to aid this process. After 12 weeks, you should see your mattress beginning to soften to the desired tension.
The reason we do not recommend mattresses based on the customer's body weight is because there is no exact science to this method. It is important to select a new mattress based on your individual needs, such as the support and comfort the mattress provides, and this is ultimately a matter of preference. We find that spring count is a better way to demonstrate these aspects of a mattress.
Many thanks,
The Harrison Spinks Team
Pirkuma datums: 23/10/2018
0
Dalīties
TC
Trusted Customer
Shropshire
7 years ago
Ko Trusted Customer teica par Harrison Spinks:
Local family run furniture retailer very helpful recommend the brand, explained the difference between mattresses very happy with our new bed.
Would recommend this make to family and friends.
Atsauksmes par produktu
Alex
Harrison Spinks
7 years ago
Hi Jennifer,
We're glad you find your new mattress so comfortable! We hope the good night's sleep continue!
We purchased a pair of medium-firm Hampton mattresses to fit a King Size bed (zipped together) and they arrived ahead of anticipated schedule. They were much deeper than we'd anticipated, even...
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Esme
Harrison Spinks
7 years ago
Hi Steve,
Thanks so much for your 5* review! We're so glad to hear that you're happy with your mattress and you're finding it comfortable.
Many thanks,
The Harrison Spinks Team
TC
Trusted Customer
7 years ago
See additional comments on my earlier review - updated 31 10 18
Harrison Spinks has always valued its heritage, innovation and sustainability. We have been awarded 4 Queen's Awards for our innovative and sustainable manufacturing methods, most recently in 2018.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Harrison Spinks has always valued its heritage, innovation and sustainability. We have been awarded 4 Queen's Awards for our innovative and sustainable manufacturing methods, most recently in 2018.