Hi Susan, many thanks for your feedback it's very much appreciated. I'm sorry that that the white print was not as expected. We will happily run this print again for you if it helps as we would expect our products to arrive with you in perfect condition and perform to a high standard.
Our aim is to provide a high quality service and product and if there are any issues to resolve them to your satisfaction.
If I can help in sorting this print issue for you please let me know as I would welcome the opportunity of resolving this for you.