Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Green Olive Firewood Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 146 pārskati

Shane Crewe-Candy

Verificēja Feefo

2 months ago

Ko Shane Crewe-Candy teica par Green Olive Firewood:

Don’t recommend

Poor service!

Uzticams klients

Verificēja Feefo

3 months ago

Still waiting

Still waiting for the delivery

Dan

Green Olive Firewood

3 months ago

Hi Lee So sorry, we did dispatch your order on time like the majority of our order however on this occasion it seems DPD have lost your parcel. Please could you email us your delivery details to support@greenolivefirewood.co.uk so we can send you out a replacement order. Thank you

Uzticams klients

Verificēja Feefo

3 months ago

As ordered - and on time

Uzticams klients

Verificēja Feefo

3 months ago

Not received order

G C M

Verificēja Feefo

GBR

3 months ago

Ko G C M teica par Green Olive Firewood:

Good sizes.

Delivered on time. Good sizes

Uzticams klients

Verificēja Feefo

3 months ago

quick and efficient

quick and efficient delivery using local pallet delivery companies.

Uzticams klients

Verificēja Feefo

3 months ago

Kiln dried logs

I have used this company for many years. The quality of the kiln dried logs are excellent. The only negative point I would make is that the company didn't advise me of a delivery date for the logs....

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Gina Hankin

Verificēja Feefo

4 months ago

Ko Gina Hankin teica par Green Olive Firewood:

Once again ignore vital delivery instructions

Terrible service once again I'm left confused I tell them at point of sale how I need to be told of a delivery time)day I have a stove and have to pay over the odds for kiln dried wood, this delivery...

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Uzticams klients

Verificēja Feefo

4 months ago

Great customer service.

Jamie

Green Olive Firewood

4 months ago

Thank you for your kind words and support

Uzticams klients

Verificēja Feefo

4 months ago

Delivery problems

Delivery is becoming a problem. And I don’t like the fact that the bags are not returnable/reuseable

Dan

Green Olive Firewood

4 months ago

Thank you for your feedback — we really appreciate you taking the time to share your experience. We’re very sorry to hear that delivery has been a problem. Reliable service is extremely important to us, and we take concerns like this seriously. To properly address it, we’d really appreciate understanding exactly what went wrong with your delivery so we can investigate with our courier and prevent it from happening again. Regarding our packaging, while the bags are not currently returnable through a formal scheme, all of our packaging is fully recyclable at local recycling depots. You’re also very welcome to send the packaging back to us for reuse — we’re always happy to give materials a second life wherever possible. We’re continually reviewing more sustainable options and truly value feedback like yours as we improve. Please feel free to email our customer service team directly at support@greenolivefirewood.co.uk with your order details and a brief description of the delivery issue so we can look into it promptly and make things right. Thank you again for helping us improve.