Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Great Rail Journeys pārskati

https://www.greatrail.com/?TelRef=GRJ_FEEFO&utm_source=Feefo&utm_medium=Reviews&utm_campaign=FeefoReviews

The leader in escorted rail holidays

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Tiek rādīti visi 3,472 pārskati

Mr T Burke

4 years ago

Pirkuma datums: 31/01/2020

Ko Mr T Burke teica par Great Rail Journeys:

Long time to receive refund

We have been waiting since April for the refund for the tour we boked

Uzticams klients

5 years ago

Pirkuma datums: 03/06/2020

Excellent service

Great service across both email and phone when contacting them about upgrades.

Stephen Johns

5 years ago

Pirkuma datums: 30/01/2020

Ko Stephen Johns teica par Great Rail Journeys:

WARNING BEFORE BOOKING. Check current refund policy first.

Refusal to give Cash Refunds is a breach of the law and your own Terms and Conditions. ABTA accept cash refunds must be given if requested for holidays that are cancelled by Tour Operators.

Uzticams klients

5 years ago

Pirkuma datums: 19/05/2019

Very pleased you have been able to move our trip to 2021. Can we have the same cabin number please?

Uzticams klients

5 years ago

Pirkuma datums: 15/01/2020

Clarify situation regarding cancellation of the holiday. I am still waiting to hear from someone regarding a holiday that was obviously not going to take place due to travel restrictions.

Mr A Addison

5 years ago

Pirkuma datums: 07/02/2020

Ko Mr A Addison teica par Great Rail Journeys:

Really need more frequent updates on what their advice is regarding not being able to travel. Be far more pro-active with what the current options are regarding pausing, moving, cancelling our...

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Carrie Hill

Bath

5 years ago

Pirkuma datums: 07/08/2019

Ko Carrie Hill teica par Great Rail Journeys:

Disappointing cancellation of holiday

The message was sad, of course, canceling our imminent holiday but was to have been expected. Immediately offered a new date, which suited us fine, so all good in the end. .

Uzticams klients

5 years ago

Pirkuma datums: 10/02/2020

Booking done well.

Mr A Ritchie

Milton Keynes

5 years ago

Pirkuma datums: 15/01/2020

Ko Mr A Ritchie teica par Great Rail Journeys:

Never again

Throughout the whole episode of dealing with this company I have found it very stressful. We were due to travel to Scotland late April, my husbands is 74 and all advice from the government was not to...

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Mr D Brewer

5 years ago

Pirkuma datums: 12/01/2020

Ko Mr D Brewer teica par Great Rail Journeys:

A very sad saga indeed.

Great rail appear to be running their clients out of time to cancel a booked trip in Scotland during this crisis. An alternative has not been offered. They say their own insurance policy sold by and...

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Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Par Great Rail Journeys

We have an unrivalled knowledge and understanding of escorted holidays by rail, as we have more than 30 years of experience in organising them - yet we appreciate that many of our customers have never been on an escorted tour before, nor have they ever travelled as part of a group. In this section of the website we aim to address many of the questions you may have about Great Rail Journeys and our tours - and why you should travel with us.

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