Spencer, thank you for taking the time to leave us a five-star rating! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!
Sincerely,
Gray Line Team
It was cancelled. I have not received my refund yet. I’m disappointed. ☹️
Andrei
Gray Line Iceland
1 year ago
Hello Dear Customer, Thank you kindly for taking the time to leave feedback. We are sorry to hear about the tour cancellation and understand your disappointment. Please keep in mind that the Northern Lights are a natural phenomenon. Our experienced team can only do their best to predict when and where they might appear, but ultimately, Mother Nature has the final say. We offer a lifetime guarantee for our customers to provide as many opportunities as possible to see the lights, and we hope to welcome you aboard again.
Regarding your refund, requests must be submitted via email so our team can process either a refund or a rescheduling of your tour. We kindly ask you to email us at iceland@grayline.is with your booking reference number and details of your refund request.
Sincerely,
Gray Line Team
Prepaid online and then sent me a scannable code to my email
Andrei
Gray Line Iceland
1 year ago
Dear Customer,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.
We look forward to the opportunity to serve you, or any friends and family you might refer, in the future.
Warm regards,
Gray Line Team
Atsauksmes par produktu
Pirkuma datums: 21/10/2024
0
Dalīties
Uzticams klients
Verificēja Feefo
1 year ago
Easy and clear!
Andrei
Gray Line Iceland
1 year ago
Dear Customer,
We appreciate your positive feedback and kind words.
Thank you for choosing Gray Line. We look forward to welcoming you back in the future!
Best regards,
Gray Line Team
It is necessary to be attentive to chose the right date….but everything all in all: very easy, quick and secure.
Andrei
Gray Line Iceland
1 year ago
We would not be able to grow and develop without feedback like yours, Henrike. We are thrilled you had a great experience with us and hope to see you again soon.
Best regards, Gray Line Team
Atsauksmes par produktu
Pirkuma datums: 20/10/2024
0
Dalīties
SS
Shosha Shen
Verificēja Feefo
1 year ago
Andrei
Gray Line Iceland
1 year ago
Dear Shosha,
Thank you for choosing Gray Line and for your top rating! We are happy to know that you had a great experience!
We hope to see you again in Iceland.
Best regards,
Gray Line Team
Atsauksmes par produktu
Pirkuma datums: 17/10/2024
0
Dalīties
EV
Erik Von
Verificēja Feefo
Orlando, Florida
1 year ago
Andrei
Gray Line Iceland
1 year ago
Dear Erik,
Thank you for choosing Gray Line and for your top rating! We are happy to know that you had a great experience!
We hope to see you again in Iceland.
Best regards,
Gray Line Team
Atsauksmes par produktu
Pirkuma datums: 15/10/2024
0
Dalīties
Uzticams klients
Verificēja Feefo
1 year ago
Andrei
Gray Line Iceland
1 year ago
Dear Customer,
Thank you for choosing Gray Line and for your top rating! We are happy to know that you had a great experience!
We hope to see you again in Iceland.
Best regards,
Gray Line Team
Atsauksmes par produktu
Pirkuma datums: 18/10/2024
0
Dalīties
LS
Louise Haywood-Smyth
Verificēja Feefo
Tamworth
1 year ago
Ko Louise Haywood-Smyth teica par Gray Line Iceland:
Hey Louise, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.
Best regards, Gray Line Team
Atsauksmes par produktu
Pirkuma datums: 14/10/2024
0
Dalīties
Uzticams klients
Verificēja Feefo
1 year ago
Andrei
Gray Line Iceland
1 year ago
Dear Customer,
Thank you for choosing Gray Line and for your top rating! We are happy to know that you had a great experience!
We hope to see you again in Iceland.
Best regards,
Gray Line Team
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.