Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

grandedigital.co.uk pārskati

https://grandedigital.co.uk

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Tiek rādīti visi 2,046 pārskati

Uzticams klients

Verificēja Feefo

11 months ago

ISAAC

Verificēja Feefo

LONDON

11 months ago

Ko ISAAC teica par grandedigital.co.uk:

MY SKY Q NOW WORKS PERFECTLY.

The engineer realigned my sky q satellite and switched my sky back on and now every channel works perfectly, 5 out of 5 stars for grande digital.

Uzticams klients

Verificēja Feefo

11 months ago

First class service

The engineer was extremely professional and provided my with very useful information and guidance in finding the best solution.

Uzticams klients

Verificēja Feefo

11 months ago

Technician was very approachable and explained everything I needed to know

Uzticams klients

Verificēja Feefo

11 months ago

Uzticams klients

Verificēja Feefo

12 months ago

Valued as a customer

I was kept informed about the appointment I had made. Dave the engineer was pleasant and very helpful when we explained what the problem was. I felt valued as a customer

WENDY ADAMS

Verificēja Feefo

Baildon

12 months ago

Ko WENDY ADAMS teica par grandedigital.co.uk:

Professional

On time, friendly and very knowledgeable. He explained what he was going to do. Darren cleaned up after himself as he went along.

MARY MANSON

Verificēja Feefo

1 year ago

Ko MARY MANSON teica par grandedigital.co.uk:

A really bad experience

The service was appalling. My appointment was cancelled twice. I was contacted on the third day to say an engineer would be with me in an hour’s time. Shortly after that, I was contacted by the...

Lasīt vairāk

Grande Digital

grandedigital.co.uk

12 months ago

Good afternoon -- Thank you for taking the time to share your experience, we are sorry to hear about the frustration and disappointment caused by the issues with your appointments and the delays in resolving your problem. This is far from the level of service we aim to deliver, and we completely understand how upsetting it must have been to be left without a working TV over the weekend. Please accept our sincere apologies for the inconvenience caused by the repeated cancellations and the further delay due to the unforeseen circumstances with the engineer. We should have communicated with you more effectively and ensured a smoother resolution of your issue. Thank you again for bringing this to our attention, and we are sorry that we fell short of your expectations. Kind Regards, The Grande Digital Team

Steve

Verificēja Feefo

Oldbury

1 year ago

Ko Steve teica par grandedigital.co.uk:

Excellent service. Dave the engineer explained everything. Top class

JOHN KIRK

Verificēja Feefo

Darvel

1 year ago

Ko JOHN KIRK teica par grandedigital.co.uk:

Exactly what i wanted, the work was carried out quickly and cleanly. I would be happy to recommend them.

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