Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

grandedigital.co.uk Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 2,046 pārskati

SCOTT

Verificēja Feefo

M30

3 years ago

Ko SCOTT teica par grandedigital.co.uk:

Gaz W

Gaz W attended my call out this morning and I was extremely satisfied with his service, fast, professional and went out of his way to solve the problem. Will definitely use this company again. Would...

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Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon -- We are so pleased we were able to meet your expectations and the work completed was to your satisfaction. Excellent feedback for the engineer who served your home. It's really appreciated that you took the time to write a review and share your positive experience on Feefo. On behalf of the team, thanks again - have a great day. Kind Regards, The Grande Digital Team

Uzticams klients

Verificēja Feefo

3 years ago

Arrived within 1 hour of calling.. engineer thoroughly investigated and fixed the problem. Polite and respectful of working in someone’s house.. brilliant service .. we had previously been in touch...

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Grande Digital

grandedigital.co.uk

3 years ago

Good morning -- Thats really good to read that we were able to visit you within an hour from your initial enquiry. Equally fantastic that we fixed the problem and the engineer who served you was polite and respectful. Interesting feedback also regarding Sky, so thank you for sharing with us. Have a great day and thanks again. Kind Regards, The Grande Digital Team

mr a newell

Verificēja Feefo

ipswich

3 years ago

Ko mr a newell teica par grandedigital.co.uk:

Very good service

Quick reply to my request service engineer good some day service

Grande Digital

grandedigital.co.uk

3 years ago

Good morning sir -- It's really appreciated that you took the time to write a review. Great feedback also for our engineer who served you and that we visited you on the same day of your enquiry. If you have any further issues please do not hesitate to contact the team. Have a great day and thanks again. Kind Regards, The Grande Digital Team

Uzticams klients

Verificēja Feefo

3 years ago

Very helpful, great service

Local engineer resolved our issue quickly in the most cost effective way after BT failed to tell us that our BT tv service is unavailable at our new address despite having 4 weeks notice. Big thanks...

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Grande Digital

grandedigital.co.uk

3 years ago

Good morning -- We are so pleased we were able to meet your expectations and maybe more so. It's really appreciated that you took the time to write a review and share your positive experience on Feefo. On behalf of the team, thanks again - have a great day. Kind Regards, The Grande Digital Team

alexander

Verificēja Feefo

Beaconsfield

3 years ago

Ko alexander teica par grandedigital.co.uk:

Excellent service from initial telephone call to quote to completion of work.

Grande Digital

grandedigital.co.uk

3 years ago

Good morning -- It's really appreciated that you took the time to write a review and the work completed was to your satisfaction. If you experience any further issues do not hesitate to contact the team. Have a great day and thanks again. Kind Regards, The Grande Digital Team

Ben

Verificēja Feefo

Wells

3 years ago

Ko Ben teica par grandedigital.co.uk:

New aerial working and customer very satisfied.

Excellent service from Stuart who explained the options and took every care to make sure that everything was working when he left. I would definitely use the company again, particularly if customers...

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tim

Verificēja Feefo

3 years ago

Ko tim teica par grandedigital.co.uk:

Excellent, swift service.

Their service was excellent. Phoned at 8:15 a.m. Engineer was here by 10:30 and the fault repaired by 11:00. All sorted out very quickly. Highly recommended.

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon -- Fantastic feedback regarding the efficient arrival time and repair after your initial enquiry. It's really appreciated that you took the time to write a review and share your positive experience on Feefo. On behalf of the team, thanks again - have a great day. Kind Regards, The Grande Digital Team

DAVID

Verificēja Feefo

3 years ago

Ko DAVID teica par grandedigital.co.uk:

Easy to deal with, first class aerial fitter. Aerial installed quickly and all mess cleaned up.

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon -- It's really appreciated that you took the time to write a review and thank you also for the additional comments for our engineer. If you experience any further issues do not hesitate to contact the team. Have a great day and thanks again. Kind Regards, The Grande Digital Team

Uzticams klients

Verificēja Feefo

3 years ago

Great service and very fast!

I was amazed at how quickly your representative came! Within half an hour of contacting you, he arrived and started the work on my aerial straight way. Very impressive. He was polite, friendly and...

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Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon -- Our engineer will soon receive a copy of this review - really nice feedback, so thank you on his behalf. It's really appreciated by the team that you took the time to write a review and share your experience. Have a great day and thanks again. Kind Regards, The Grande Digital Team

Mrs H Giles

Verificēja Feefo

Oswesy

3 years ago

Ko Mrs H Giles teica par grandedigital.co.uk:

Excellent service and Curtis excellent customer service.

Curtis was very friendly and most helpful, excellent knowledge and very efficient service would recommend Grande Digital service to anyone having problems with there television and aerial ,thanks...

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Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon -- Our engineer Curtiss will soon receive a copy of this review - really nice feedback, so thank you on his behalf. It's really appreciated by the team that you took the time to write a review and share your experience. Have a great day and thanks again. Kind Regards. The Grande Digital Team