Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

grandedigital.co.uk Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 2,046 pārskati

ian

Verificēja Feefo

Hertford

3 years ago

Ko ian teica par grandedigital.co.uk:

Delays but best outcome when eventually completed

Originally booked for Monday so rearranged for Tuesday. That didn't happen either so rearranged for Wednesday. Had to cancel an appointment so I could let the technician in. He did an excellent job...

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Grande Digital

grandedigital.co.uk

3 years ago

Good morning Ian -- Apologies for the rearranged appointments, but thank you for your understanding and patience. Obviously great to hear when the work was completed you have reception perfection! Enjoy the rest of your day and have a lovely weekend. Kind Regards, The Grande Digital Team

Uzticams klients

Verificēja Feefo

3 years ago

Use someone else.

I knew i needed a new aerial as i had inspected the old corroded one. They tested the system and came to the same conclusion. I was then quoted £540.00 which when I refused to accept was quickly...

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Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon -- We are sorry to learn of your experience on this occasion. Your feedback and comments will be shared with our management team. We do advise on costs without obligation before any work is carried out, so always the customers decision. Obviously purchasing any goods personally is going to be different to commissioning a trained professional engineer who then in turn would provide a guarantee for parts and labour. Kind Regards, The Grande Digital Team

Michael

Verificēja Feefo

3 years ago

Ko Michael teica par grandedigital.co.uk:

Very expensive but the results are very good

Grande Digital

grandedigital.co.uk

3 years ago

Good morning Michael -- Great to hear that the services received was to your approval. We do always advise on costs involved with no obligation before any work is carried out. It's really appreciated that you took the time to write a review - please do not hesitate to contact the team if you experience any further issues. Have a great day and thanks again. Kind Regards, The Grande Digital Team

terry

Verificēja Feefo

Bexhill

3 years ago

Ko terry teica par grandedigital.co.uk:

Excellent service sorted problem out

Excellent service and very happy with resulting outcome

Grande Digital

grandedigital.co.uk

3 years ago

Good morning Terry -- Thank you from the team for writing a review after your positive experience. Enjoy the rest of your day and have a lovely weekend. Kind Regards, The Grande Digital Team

Gillian

Verificēja Feefo

Falmouth

3 years ago

Ko Gillian teica par grandedigital.co.uk:

Exceeded my expectation. Professional, efficient and great service.

The engineer, Jay from Liskeard, was exceptionally efficient, professional, courteous & friendly. I wasn't expecting to have all the work done to be done on the first visit. He happily used his...

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Grande Digital

grandedigital.co.uk

3 years ago

Good morning Gillian -- Thats an absolutely fantastic review which will be shared with the team and of course the engineer who served you. So thank you on behalf of everyone at Grande Digital for taking the time out of your to share your experience and write a five star review on Feefo. Enjoy the rest of your day and have a good weekend. Kind Regards, The Grande Digital Team

MR Joh Young

Verificēja Feefo

Matlock

3 years ago

Ko MR Joh Young teica par grandedigital.co.uk:

Excellent

The engineer and tele communication personnel were excellent. Friendly, polite and very quick at responding to our needs.

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon Mr Young -- Great to hear that the customer service received was to your satisfaction. Thank you from the team for leaving a review after our recent visit. Enjoy the rest of your day and have a good weekend. Kind Regards, The Grande Digital Team

Heulwen

Verificēja Feefo

3 years ago

Ko Heulwen teica par grandedigital.co.uk:

Excellent service

Excellent service thank you very professional workmanship with a very professional engineer top job

Uzticams klients

Verificēja Feefo

3 years ago

Great service

I received excellent service from start to finish, the engineer was thorough and explained precisely the issues.

Grande Digital

grandedigital.co.uk

3 years ago

Good morning -- Fabulous feedback for the engineer who provided service to your satisfaction from start to finish, so thank you his behalf. Enjoy the rest of your day and have a good weekend. Kind Regards, The Grande Digital Team

MARILYN

Verificēja Feefo

Shropshire

3 years ago

Ko MARILYN teica par grandedigital.co.uk:

Excellent Service

Very friendly and professional. Made sure all tv’s were working before his cup of tea. Well done Curtiss

Grande Digital

grandedigital.co.uk

3 years ago

Good morning Marilyn -- Thank you so much for the excellent feedback for the technician who made the visit to your property. It's really appreciated you taking the time to write a review sharing your experience, so thanks again from the team. Have a great day and thanks again. Kind Regards, The Grande Digital Team

MOHAMMED

Verificēja Feefo

3 years ago

Ko MOHAMMED teica par grandedigital.co.uk:

Great service. Thanks

I wanted a good service at a good price. Curtiss explained what was best for me . I thought dish needed replacing. But he explained that I only needed a new LNB which was cheaper. Great job at a good...

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Grande Digital

grandedigital.co.uk

3 years ago

Good morning Mohammed -- You are most welcome. Excellent feedback for the engineer Curtiss who will soon hear of your kind words. Excellent that it was just the LNB that needed replacing and not the satellite dish. Enjoy the rest of your day and have a great weekend. Kind Regards, The Grande Digital Team