Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

grandedigital.co.uk Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 2,046 pārskati

Alan

Verificēja Feefo

60 Ricroft

3 years ago

Ko Alan teica par grandedigital.co.uk:

Brilliant service!!

Gary went the extra mile, he was extremely knowledgeable about moving the sky dish onto the chimney stack!!

Grande Digital

grandedigital.co.uk

3 years ago

Good morning Alan -- The engineer will soon receive a copy of this review - really nice feedback, so thank you on his behalf. It's really appreciated by the team that you took the time to write a review and share your positive experience, it was our pleasure to serve you. Have a great day and thanks again. Kind Regards, The Grande Digital Team

Uzticams klients

Verificēja Feefo

3 years ago

Good communication very good service

Very good 👍

Grande Digital

grandedigital.co.uk

3 years ago

Good morning -- Firstly thank you for taking the time to write a review and share your experience on Feefo. Your feedback regarding the service provided by the engineer will be forwarded to the team. Enjoy the rest of your day and thanks again. Kind Regards, The Grande Digital Team

Uzticams klients

Verificēja Feefo

3 years ago

Ridiculous Quotation

Have a standard estimated pricing on your website for certain jobs. If I’d have known it’s £200+ to mount a small television I would know to avoid.

Grande Digital

grandedigital.co.uk

3 years ago

Good morning -- We are sorry to learn of your recent experience after the engineers visit. We offer a free no obligation survey so its always the customers decision. The only cost to you is your time should you wish not to have the work done. We respect your feedback and obviously hope you manage to get the work completed at the desired budget. Have a good day. Kind Regards, The Grande Digital Team

Uzticams klients

Verificēja Feefo

3 years ago

quick and same day service. sorted out our problem

friendly engineer who understood the problem and re- positioned the dish

Grande Digital

grandedigital.co.uk

3 years ago

Good morning -- Thank you from the team for writing a review after your positive experience. Enjoy the rest of your day and have a lovely weekend. Kind Regards, The Grande Digital Team

Debbie

Verificēja Feefo

Westerham

3 years ago

Ko Debbie teica par grandedigital.co.uk:

Excellent customer service

I couldn’t believe that the service they provide is quick, efficient and excellent customer service. I book a time slot in the morning and someone was with me within an hour! The engineer was...

Lasīt vairāk

Grande Digital

grandedigital.co.uk

3 years ago

Good evening Debbie -- You are very welcome and thank you for considering the services of Grande Digital, it was our absolute pleasure to serve you. Your feedback will be shared with the team and engineer who visited your property. If we can be of any further assistance please do not hesitate to contact. Enjoy the rest of your day and thanks again. Kind Regards, The Grande Digital Team

Mark

Verificēja Feefo

Whitstable

3 years ago

Ko Mark teica par grandedigital.co.uk:

Excellent service

Prompt, professional, courteous, informative, tidy, efficient. Our engineer Ashley, was a utter pro.

Grande Digital

grandedigital.co.uk

3 years ago

Good evening Mark -- The engineer will soon receive a copy of this review - really nice feedback, so thank you on his behalf. It's really appreciated by the team that you took the time to write a review and share your experience. Enjoy the rest of your day. Kind Regards, The Grande Digital Team

Karen

Verificēja Feefo

Accrington

3 years ago

Ko Karen teica par grandedigital.co.uk:

Great service

Received very good service.. Had never used this firm before. They sent an engineer on the same day I reported the fault. Steve was very good and soon sorted out the problem Would recommend

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon Karen -- Thats really good to learn that we managed to sort the problem and the service received met your expectations. Thank you from the team for writing a review after your positive experience. Enjoy the rest of your day. Kind Regards, The Grande Digital Team

Gordon

Verificēja Feefo

Walsham-le-Willows

3 years ago

Ko Gordon teica par grandedigital.co.uk:

Jack the installer was brilliant!!Thank you

The time taken from initial phone to completion of the installation was impressive.

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon Gordon -- You are very welcome and thank you for considering the services of Grande Digital, it was our absolute pleasure to serve you. Your feedback will be shared with the team and engineer who visited your property. If we can be of any further assistance please do not hesitate to contact. Enjoy the rest of your day and thanks again. Kind Regards, The Grande Digital Team

Brian

Verificēja Feefo

Chapel en le Frith

3 years ago

Ko Brian teica par grandedigital.co.uk:

Excellent

Online booking, and next day appointment. The technician reviewed our aerial installation and quickly fixed a loose connection which was causing a total loss of signal.

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon Brian -- Firstly thank you for taking the time to write a review and share your experience on Feefo. Your feedback regarding the service provided by the engineer will be forwarded to the team. Enjoy the rest of your day and thanks again. Kind Regards, The Grande Digital Team

Uzticams klients

Verificēja Feefo

3 years ago

Chap who came to the house was very efficient clean and tidy even put boot protection on before coming in..

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon -- The engineer will soon receive a copy of this review - really nice feedback, so thank you on his behalf. It's really appreciated by the team that you took the time to write a review and share your experience. Enjoy the rest of your day. Kind Regards, The Grande Digital Team