Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

grandedigital.co.uk Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 2,046 pārskati

MARY

Verificēja Feefo

3 years ago

Ko MARY teica par grandedigital.co.uk:

I telephoned at 8am and the fault was identified and repaired by 4pm. I could not expect better

Grande Digital

grandedigital.co.uk

3 years ago

Good morning Mary -- Great to hear that the customer service received was to your satisfaction. Thank you from the team for leaving a review after our recent visit. Enjoy the rest of your day. Kind Regards, The Grande Digital Team

Uzticams klients

Verificēja Feefo

3 years ago

Fast efficient service excellent.

Fast efficient service. I couldn't have asked for anything better. Yes I would recommend. Thanks so much.

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon -- Firstly thank you for taking the time to write a review and share your experience on Feefo. Your feedback regarding the service provided by the engineer will be forwarded to the team. It was our pleasure to serve you. Enjoy the rest of your day and thanks again. Kind Regards, The Grande Digital Team

Uzticams klients

3 years ago

I would also like to thank the engineer who attended my address. He was polite, informative and thorough. A very nice man. 😊

Uzticams klients

Verificēja Feefo

3 years ago

Would definitely recommend

Very straightforward from booking to finish. All staff, whether face to face or on the phone, were very helpful and friendly.

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon -- We are so pleased we were able to meet your expectations from start to finish providing a helpful and friendly service. It's really appreciated that you took the time to write a review and share your experience. Enjoy the rest of your day. Kind Regards, The Grande Digital Team

IAN

Verificēja Feefo

Rugby

3 years ago

Ko IAN teica par grandedigital.co.uk:

Good quick service when aerial blew down

Very quick service - phoned at 7.40am - they arrived and did the job with no fuss by 1.30pm. Reasonably priced

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon Ian -- We are so pleased we were able to meet your expectations and the problem got resolved in a timely manner on the same day of your initial enquiry. On behalf of the team, thank you for taking the time to write a review and sharing your positive experience. Enjoy the rest of your day. Kind Regards, The Grande Digital Team

DEREK

Verificēja Feefo

swindon

3 years ago

Ko DEREK teica par grandedigital.co.uk:

brilliant

lovely chap who carefully explained the problems and resolved them efficiently. very happy to recommend to anyone. superb service

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon Derek -- We are so pleased we were able to meet your expectations. It's really appreciated that you took the time to write a review. Your kind words will be shared with the engineer who served you. Enjoy the rest of your day. Kind Regards, The Grande Digital Team

gaynor

Verificēja Feefo

Wirral

3 years ago

Ko gaynor teica par grandedigital.co.uk:

Fantastic really quick on call out lovely guy Neil done the job . Very effi

Very efficient the fitter Neil was helpful and friendly and knew his job. Good service would recommend.

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon Gaynor -- Thank you so much for the excellent feedback for the engineer who made the visit to your property. It's really appreciated you taking the time to write a review sharing your experience. Enjoy the rest of your day. Kind Regards, The Grande Digital Team

Uzticams klients

Verificēja Feefo

3 years ago

Gary was very helpful. Identified the problem and resolved things quickly

I would recommend Grande Digital for the very quick response and helpful engineer.

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon -- Excellent to hear we managed to reach you in a timely manner. Your feedback will be shared with the engineer who served you. Thank you on his behalf for taking the time to share you experience and writing a review. Enjoy the rest of your day. Kind Regards, The Grande Digital Team

Casey

Verificēja Feefo

3 years ago

Ko Casey teica par grandedigital.co.uk:

Last minute help needed and they came to the rescue

Very helpful - super fast - scheduled the wall mount appt on the same day, arrived an hour later. Very nice as well.

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon Casey -- Thank you for considering the services of Grande Digital, it was our absolute pleasure to serve you. Your feedback will be shared with the team and engineer who visited your property. Enjoy the rest of your day and thanks again. Kind Regards, The Grande Digital Team

Chris

Verificēja Feefo

York

3 years ago

Ko Chris teica par grandedigital.co.uk:

Good communication and speedy service

Mark was very polite and efficient he moved the sky dish to the chimney took the old one down and cleared everything away did what sky should have done but sky engineer couldn’t be bothered to do, he...

Lasīt vairāk

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon Chris -- The engineer who visited your property will soon hear about your excellent feedback, so thank you on his behalf. Great to hear as well that you were happy with the work completed. Your comments will be forwarded to the service team. Enjoy the rest of your day and thanks again. Kind Regards, The Grande Digital Team

Dan

Verificēja Feefo

3 years ago

Ko Dan teica par grandedigital.co.uk:

Good work - needed a fix to existing digital and satellite setup. All working perfectly now. Dropped a star because he missed the original visit time - I think he ran over on his previous job. But...

Lasīt vairāk

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon Dan -- It's really appreciated that you took the time to write a review and thank you also for the additional comments for the engineer. On the odd occasion we do have to reschedule due to simply getting beaten by the clock with jobs in the day taking longer than expected, however, we are grateful of your understanding. Enjoy the rest of your day and thanks again. Kind Regards, The Grande Digital Team