Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

grandedigital.co.uk Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 2,046 pārskati

david

Verificēja Feefo

3 years ago

Ko david teica par grandedigital.co.uk:

Fault with tv aerial.

Excellent service. Prompt, courteous response to initial phone call. Engineer booked for next day. Confirmation message received. Engineer rang next morning, arrived at 8.30 and promptly identified...

Lasīt vairāk

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon David -- Thats great to learn that you found the service to your satisfaction and the work completed on the following day of your initial enquiry. So thank you for sharing your experience after our recent visit. Enjoy the rest of your day and thanks again. Kind Regards, The Grande Digital Team

Raj

Verificēja Feefo

3 years ago

Ko Raj teica par grandedigital.co.uk:

Colin provided a very efficient service.

Very good efficient service by Colin. Identified the problem and fixed it. The price was somewhat higher than than my expectation but the problem had to be fixed! Will definitely recommend to friends...

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Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon Raj -- Excellent feedback in that the problem got sorted efficiently and you would recommend us, so thank you for that. We do advise on price without obligation before any work is carried out, but always hope the professional service provided was worth every penny. Enjoy the rest of your day and thanks again. Kind Regards, The Grande Digital Team

victor

Verificēja Feefo

Weeley

3 years ago

Ko victor teica par grandedigital.co.uk:

Would recommend quick ,efficient and courteous explained different types of aerial to make choice to suit our need.

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon Victor -- Many thanks for the excellent feedback after we visited your home. We are really grateful for you taking the time to leave a review on Feefo and sharing your experience. Enjoy the rest of your day and thanks again. Kind Regards, The Grande Digital Team

Shane Martin

Verificēja Feefo

TARPORLEY

3 years ago

Ko Shane Martin teica par grandedigital.co.uk:

Excellent

Enquired and received a same day service. The engineer was a really professional polite and very helpful and was clearly very experienced. He removed his shoes and was very clean whilst undertaking...

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Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon Shane -- The engineer will soon receive a copy of this review - really nice feedback, so thank you on his behalf. It's really appreciated by the team that you took the time to write a review and share your experience. It would be our pleasure to serve anyone you recommend, so thank you for that. Kind Regards, The Grande Digital Team

Mr Dexeter

Verificēja Feefo

Addington

3 years ago

Ko Mr Dexeter teica par grandedigital.co.uk:

This company are nothing more than agents in my opinion.

The actual fitter when he arrived was 2 1/2 hours late however it was not his fault this is a huge company using local people when they can get them in my opinion they are no more than agents would...

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Grande Digital

grandedigital.co.uk

3 years ago

Good morning -- As a repair / installation company it is difficult for us to be able to guarantee appointments, we do apologise for this, however until we are at a customer’s property we don’t know exactly what work may be entailed. We’ve developed a network of TV aerial & satellite engineers that work safely, professionally, and put you, the customer, at the heart of everything they do. Because we only work with local technicians, they can usually be with you on the same day. Finally just to say, thank you for the kind words for the engineer who made the visit to your home. Kind Regards, The Grande Digital Team

Uzticams klients

Verificēja Feefo

3 years ago

Quick,efficient service by a friendly engineer

The person that came was very knowledgeable and very approachable. He was considerate when entering the property. He took time and checked things and made recommendations. He was quick, efficient...

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Grande Digital

grandedigital.co.uk

3 years ago

Good morning -- The engineer who visited your property will soon hear about your excellent feedback, so thank you on his behalf. Great to hear as well that you were happy with the work completed. It would be our pleasure to serve anyone you recommend. Have a great day and thanks again. Kind Regards, The Grande Digital Team

Uzticams klients

Verificēja Feefo

3 years ago

Very happy with service.

Very prompt, fixed problem, very pleasant engineer.

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon -- It's really appreciated that you took the time to write a review and thank you also for the additional comments for the engineer. Enjoy the rest of your day and thanks again. Kind Regards, The Grande Digital Team

ALI

Verificēja Feefo

3 years ago

Ko ALI teica par grandedigital.co.uk:

Next day free appointment to see the issue very professional got a call off the company with the quote of the job no pressure to accept but I did and it was working with 15 mins

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon Ali -- It was our absolute pleasure to serve you, thank you for giving us the opportunity. We are really grateful for taking the time to write a review and share your recent experience after our visit. Enjoy the rest of your day. Kind Regards, The Grande Digital Team

KAREN

Verificēja Feefo

3 years ago

Ko KAREN teica par grandedigital.co.uk:

Perfect gentleman engineer efficient and professional

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon Karen -- Thank you so much for the excellent feedback for the engineer who made the visit to your property. It's really appreciated you taking the time to write a review sharing your experience. Have a great day and thanks again. Kind Regards, The Grande Digital Team

mrs

Verificēja Feefo

3 years ago

Ko mrs teica par grandedigital.co.uk:

Gary sorted most problems I had pointed out watching some programmers they had a voice over explaining what is happening this is still going on during Emmerdale and Coronation St. the closing...

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Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon -- Great to hear the engineer sorted most of the issues with your TV reception. Obviously we would like to get this perfect for you, so if this has not since been resolved can you please contact or customer service team and we can arrange a revisit. Have a lovely Christmas and new year and thank you for sharing your experience. Kind Regards, The Grande Digital Team