We have used Golf Breaks for 20 years. Service has always been great. However, there were a few disappointments this time around.
There were errors in timings of the booking, and also a failure to...
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Rusty
Golfbreaks
1 month ago
Hello,
Thank you for your continued loyalty to Golfbreaks over the past 20 years. It means a great deal to us, particularly knowing that you have consistently received great service throughout that time.
I am sorry that aspects of this latest trip did not meet the standards you have rightly come to expect from us. Your disappointment regarding the booking timings and your request to move from a course in poor condition is entirely understandable. Both positive and negative feedback are extremely valuable, and your comments will help us review where the experience could have been better.
We genuinely appreciate your longstanding support and look forward to the opportunity to get things firmly back on track for your next golf break.
Kind regards,
Rusty Pro
Golfbreaks Head of Customer Experience
Excellent service - after a few quotes and forwards and backwards with requests, we got what suited us. Thanks to the GB team for their patience.
Rusty
Golfbreaks
1 month ago
Dear Steven,
Thank you for your fantastic five-star feedback. We understand that finding the right golf break can take a little back and forth, so it’s wonderful to hear that the team remained patient and flexible while helping you secure the option that suited your group best.
Now that everything is arranged, the Golfbreaks Customer Portal will also give you a convenient place to manage your booking details, payments and travel documents.
Thank you for choosing Golfbreaks—we hope you have a brilliant trip!
Kind regards,
Rusty Pro
Golfbreaks Head of Customer Experience
Great service looked after through out how booking 👌hotel complex and facilities where perfect for how group
Rusty
Golfbreaks
1 month ago
Hiya Trevor,
Thank you for your wonderful feedback. It’s great to hear that you felt well looked after throughout the booking process and that the hotel complex and its facilities were a perfect fit for your group.
We’re delighted everyone enjoyed the experience and hope to help you plan another fantastic golf break in the future!
Kind regards,
Rusty Pro
Golfbreaks Head of Customer Experience
Have used them previously and will continue to use them. Very helpful and friendly staff with all queries efficiently answered.
Rusty
Golfbreaks
1 month ago
Hi Harry,
Thank you for choosing Golfbreaks again and for sharing such positive feedback. It’s wonderful to hear that our friendly team answered all your queries helpfully and efficiently.
Your continued trust and loyalty mean a great deal to us, and we look forward to arranging many more excellent golf breaks for you.
Kind regards,
Rusty Pro
Golfbreaks Head of Customer Experience
This is a very carefully worded review request - ‘your GolfBreaks experience only’. My dealings with GolfBreaks were absolutely fine BUT how much responsibility do GolfBreaks have for making sure...
Hello,
Thank you for your five-star feedback. We’re delighted to hear that you found your Golfbreaks experience well organised, and we hope you had a fantastic time.
We look forward to helping with your next golf break!
Kind regards,
Rusty Pro
Golfbreaks Head of Customer Experience
Great Experience from the booking process to the trip it's self and the follow up customer service.
Will be booking again soon.
Rusty
Golfbreaks
1 month ago
Dear James,
Thank you for your fantastic feedback. It’s wonderful to hear that you enjoyed a seamless experience throughout—from the initial booking process and the trip itself to the follow-up support you received afterwards.
We truly appreciate your intention to book with us again and look forward to helping you arrange your next golf break very soon!
Kind regards,
Rusty Pro
Golfbreaks Head of Customer Experience
The break was great, unfortunately golfbreaks did not book us in to the correct room, we had a superior double and they book a standard double with the hotel, no meal times were booked or tee times,...
Excellent service. Everything went as was planned. Will use them again.
Rusty
Golfbreaks
1 month ago
Hiya,
Thank you for your excellent feedback. We’re delighted that everything went exactly as planned and that you enjoyed such a great golf break at The Belfry.
We truly appreciate your intention to use Golfbreaks again and look forward to organising your next trip!
Kind regards,
Rusty Pro
Golfbreaks Head of Customer Experience
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Pirkuma datums: 15/09/2026
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Verificēja Feefo
1 month ago
Outstanding service. Thank you
All worked as agreed.
As the world's #1 rated golf tour operator, and with over 25 years’ experience as the market leader in global golf travel, enjoy peace of mind when booking your next golf holiday or break.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
As the world's #1 rated golf tour operator, and with over 25 years’ experience as the market leader in global golf travel, enjoy peace of mind when booking your next golf holiday or break.