Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Glow-worm Atsauksmes | Klientu apkalpošanas atsauksmes par https://www.feefo.com/reviews/glow-worm | Feefo

Tiek rādīti visi 28 pārskati

Steve Endicott

3 days ago

Pirkuma datums: 29/07/2025

Ko Steve Endicott teica par Glow-worm:

Fantastic service with an English person on the other end of the phone to speak too and sort out my registration

Vaillant UK

Glow-worm

2 days ago

Thank you for your 5* review. Kind regards, Glow-worm.

Skatīt pilnu klienta pārskatu

Uzticams klients

17 days ago

Pirkuma datums: 21/07/2025

Just found it a little tricky registering,Doing things online just not for me.

Vaillant UK

Glow-worm

10 days ago

Thank you for your review and for taking the time to provide us with your feedback regarding the online registration. Should you need to contact us in the future all our contact details can be found here: https://www.glow-worm.co.uk/homeowner/contact/ Kind regards, Glow-worm

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Uzticams klients

17 days ago

Pirkuma datums: 16/07/2025

Very prompt and efficient service, carried out on time and to a professional standard.

Vaillant UK

Glow-worm

9 days ago

Thank you for your review and for taking the time to provide us with your feedback. We're pleased to hear that you received a prompt, efficient service. Kind regards, Glow-worm

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Owen Curran

Prestwick

17 days ago

Pirkuma datums: 18/07/2025

Ko Owen Curran teica par Glow-worm:

Overly complicated registration system. Too many sections.

Vaillant UK

Glow-worm

9 days ago

Thank you for your review and for taking the time to provide us with your feedback on the registration process, we've passed this onto the relevant team. Kind regards, Glow-worm

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Uzticams klients

18 days ago

Pirkuma datums: 09/07/2025

Easy to do

Vaillant UK

Glow-worm

10 days ago

Thank you for your 5* review, we're pleased to hear you found the registering of your boiler easy to do. Kind regards, Vaillant

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Uzticams klients

18 days ago

Pirkuma datums: 09/07/2025

No interest in helping new customers have a positive experience with the product.

Vaillant UK

Glow-worm

4 days ago

Thank you for your review, we’re sorry to hear about your experience. Thank you for providing further information so we could look into this with our customer care team, the team has advised that your boiler was installed in April 2025 and was not registered on our system until July 2025. All appliances must be registered within 30 days of installation for any extended guarantees. If your installer has advised of an extended guarantee, they needed to register the guarantee on our installer platform within 30 days of installation. Failure to register within 30 days will result in the guarantee reverting to the standard 12-month guarantee level. We apologise for any inconvenience caused with this. Kind regards, Glow-worm

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Susan Elwood

24 days ago

Pirkuma datums: 04/07/2025

Ko Susan Elwood teica par Glow-worm:

Because Gloworm are good that is why

Vaillant UK

Glow-worm

16 days ago

Thank you for your review and for taking the time to provide us with your feedback. Kind regards, Glow-worm

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Uzticams klients

24 days ago

Pirkuma datums: 10/07/2025

Relatively easy process

Vaillant UK

Glow-worm

18 days ago

Thank you for your review. We value your feedback of the registration process. Kind regards, Glow-worm

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Uzticams klients

24 days ago

Pirkuma datums: 10/07/2025

My old boiler was a glow worm which was very reliable.

Vaillant UK

Glow-worm

18 days ago

Thank you for your review and for taking the time to provide us with feedback. We're pleased you've chosen another Glow-worm boiler. Kind regards, Glow-worm

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Robert Cavens

Edinburgh

25 days ago

Pirkuma datums: 09/07/2025

Ko Robert Cavens teica par Glow-worm:

Easy to navigate

Vaillant UK

Glow-worm

16 days ago

Thank you for your 5* review, we're happy to hear you found the system easy to navigate. Kind regards, Glow-worm

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Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Par Glow-worm

Glow-worm has been building robust, reliable and highly efficient boilers and controls for over 90 years. Our products are made for homes that are there to be lived in, not just looked at. Whether it’s a hot shower after football training or feeling toasty on the sofa, we provide that warm flow that keeps everyone going. With a focus on customer satisfaction, Glow-worm continuously seeks feedback to improve their customer service. This commitment ensures they consistently deliver high-quality products and exceptional support, making them a trusted choice for homeowners seeking dependable heating solutions.

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0330 100 3142

Glow-worm, Nottingham Road, Belper, Derbyshire, DE56 1JT, United Kingdom

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