It was the first time that I use Globehunters to purchase my plane ticket and they didn’t disappoint. It took a while (2-3 hrs) before they sent the actual e-ticket and atol certificate but it’s fine...
Lasīt vairāk
Mavyreen
Globehunters
7 years ago
Hello,
Thank you so much for the brilliant review!
We're super happy to know that we got you a great deal on your flights! Yes we are continuously working on speeding up our ticketing process so hopefully next time when you book with us, we'd not only save you money on your flights – you’d get your tickets instantaneously!
Wishing you a safe and happy trip!
0
Dalīties
TC
Trusted Customer
7 years ago
Ko Trusted Customer teica par Globehunters:
Nervous at the start but all ended well
I was very nervous in the beginning when I didn't receive my etickets within 2 days. I was told I would get them before Christmas and it was October! Normally I have always received them the same day...
Lasīt vairāk
Mavyreen
Globehunters
7 years ago
Dear Debbie,
Thank you for sharing your feedback with us. We are very happy that your situation was resolved and one of our team-mates played a pivotal part in ensuring that you are delivered the goods as promised.
We would like to apologize for all the confusion and inconvenience that was caused to you, along with unnecessary tension and stress regarding your travel plans. In hindsight, we would have preferred that this matter should have been resolved in a much more seamless and controlled manner or rather that it never should have got you worried in the first place.
We always try to make sure that our customers are kept abreast with progress/update regarding their reservations made with us and we always try to get in touch with them if there are any issues in processing a reservation. Meals and baggage were always included on your reservation, and it was due to clerical error that things mixed up and we ended up giving incorrect information on our behalf. We are extremely sorry about this and the appropriate has been shared with our team-mates regarding the error.
We would be more than happy to assist you in any way we can.
Kind regards,
Team Globehunters
0
Dalīties
Uzticams klients
7 years ago
Quick and easy without any hidden costs
Yes I would use them again if they were the best price
Mavyreen
Globehunters
7 years ago
Hello!
Thank you so much for the review! We always to strive to give our customers the best prices so we hope we can welcome you back soon!
If you need further assistance, please do not hesitate to contact us.
Wishing you a safe and happy trip!
0
Dalīties
TC
Trusted Customer
7 years ago
Ko Trusted Customer teica par Globehunters:
I had made a spelling mistake and was very pleased that it was changed straight away with no problems
Mavyreen
Globehunters
7 years ago
Hello!
Thank you so much for the review! We're so glad that my colleagues helped you rectify the spelling mistake without hassle!
If you need further assistance, please do not hesitate to contact us.
Wishing you a safe and happy trip!
0
Dalīties
TC
Trusted Customer
7 years ago
Ko Trusted Customer teica par Globehunters:
Best price and quick service.
Mavyreen
Globehunters
7 years ago
Hello!
Thank you so much for the review! Glad we could offer you the best price for your trip and a quick service!
If you need further assistance, please do not hesitate to contact us.
Wishing you a safe and happy trip!
0
Dalīties
TC
Trusted Customer
7 years ago
Ko Trusted Customer teica par Globehunters:
Will book again through this site.Thankyou
Good service and quick response.
Mavyreen
Globehunters
7 years ago
Hello! Thank you so much for the review!
Glad we could offer you a quick response and great customer service!
If you need further assistance, please do not hesitate to contact us.
Wishing you a safe and happy trip!
0
Dalīties
TC
Trusted Customer
7 years ago
Ko Trusted Customer teica par Globehunters:
No one wants sales calls after they’ve placed an order
I didn’t like the fact that on a long haul flight hold baggage wasn’t included as standard & then I got incessant sales calls trying to up-sell me hold baggage at an extortionate fee. I won’t be...
Lasīt vairāk
Mavyreen
Globehunters
7 years ago
Dear Lucy,
Thank you for sharing your feedback with us. We are extemely sorry to hear about the inconvenience that you faced after booking your flights with us.
We were trying to reach out to you and check if you were aware that the tickets booked on your reservation were with a hand baggage only. In case you needed baggage, you could purchase it with us prior to ticket issuance, or directly with the airline once the tickets are issued. We understand that the incessant calls made you uncomfortable and would like to offer our sincere apologies for that.
This was not an up-sell on our behalf - more so as an extension of customer service so that you are fully aware about the limitations of the fare offered for your reservation.
We shall pass on this feedback to our reservations and website development team so that the customers are informed in advance about the baggage information in a more concise and clear manner.
Please do not hesitate to contact us for any assistance that you may require.
Regards, Team Globehunters
0
Dalīties
Uzticams klients
7 years ago
I was directed to Globehunter's via Sky Scanner and to date am pleased with both the price and speed of the delivery of the e-tickets. Normally, we would book directly with the airline and be able to...
Lasīt vairāk
Mavyreen
Globehunters
7 years ago
Hello! Thank you so much for the briliant review!
Glad we could offer you the best price for your trip! Yes unfortunately our system is not connected to the airline's seat booking system that's why this option is not available. What we could do for you though is to put in a seat request to the airline. Please do get in touch with us by sending us an email to socialmedia@globehunters.com with your seat preference (aisle or window?). We cannot guarantee that the airline will heed to our request but we can at least try for you.
If you need further assistance, please do not hesitate to contact us.
Wishing you a safe and happy trip!
0
Dalīties
Uzticams klients
8 years ago
Best price!
Mavyreen
Globehunters
7 years ago
Hello!
Thank you so much for the review! Glad we could offer you the best price for your trip!
If you need further assistance, please do not hesitate to contact us.
Wishing you a safe and happy trip!
0
Dalīties
Uzticams klients
8 years ago
Cost saving flight
Excellent service. Very happy
Mavyreen
Globehunters
8 years ago
Hello! Thank you so much for the review!
We're so pleased to hear that you are happy with using Globehunters for your flight needs! Glad we could offer savings and an excellent service too!
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Thank you so much for the brilliant review!