I had to request the e-tickets/receipt, they didn't come through automatically, which wasn't ideal, as it kept me worried I had been scammed. Not impressed.
Mavyreen
Globehunters
9 years ago
Hi Petra,
We are sorry to hear you had an unsatisfactory experience with Globehunters and we regret any inconveniences this issue might have brought to you. This is certainly not the level of customer service that we expect for our customers.
We do always aim to send e-tickets and receipts within 24 hours. We apologise if in the unlikely case, such as yours, that you were left to worry as communications from us came more than that.
Since then, we have improved our systems and we hope to improve our track record for instant ticket confirmations and delivery.
Kind regards, Your Globehunters team
0
Dalīties
Uzticams klients
10 years ago
Very complicated service as i was paying on a card under a different name. Way too time consuming.
0
Dalīties
TC
Trusted Customer
Berkshire
10 years ago
Ko Trusted Customer teica par Globehunters:
Very helpful over the phone and in getting my flight sorted the day before travelling
0
Dalīties
TC
Trusted Customer
London
10 years ago
Ko Trusted Customer teica par Globehunters:
Efficient and quick service
0
Dalīties
Uzticams klients
10 years ago
Good service
Satsfied with the service
0
Dalīties
Uzticams klients
10 years ago
Friendly and prompt
0
Dalīties
TC
Trusted Customer
10 years ago
Ko Trusted Customer teica par Globehunters:
Really easy to find tickets and buy them on the website at a reasonable price. Process took only a short time. Electronic tickets available after about 24 hours.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Since then, we have improved our systems and we hope to improve our track record for instant ticket confirmations and delivery.
Your Globehunters team