Hi Sandra,
Thank you for your review.
We're really sorry to hear about the frustration and inconvenience this situation has caused. We understand how upsetting it must be to deal with delivery issues, and we want to assure you that we are taking this matter seriously. While our policy requires us to allow 15 working days before we can consider a parcel lost, we can see that a supervisor has contacted the warehouse yesterday and initiated a search for your missing parcels. She should be back in touch with you at some point today with an update.We truly value your patience and understanding while we work to resolve this for you. Please rest assured that we are committed to ensuring you receive your items or a suitable resolution as quickly as possible.
Kind regards,
Gemporia
Pirkuma datums: 01/12/2024
0
Dalīties
NS
Nancy Siedler
Verificēja Feefo
Louisville,Ohio USA
1 year ago
Ko Nancy Siedler teica par Gemporia.com US:
It took longer than expected to be delivered
Atsauksmes par produktu
Pirkuma datums: 01/12/2024
0
Dalīties
NG
NG
Verificēja Feefo
1 year ago
Ko NG teica par Gemporia.com US:
I have always spoken to kind people who genuinely want to resolve issues.
Atsauksmes par produktu
Pirkuma datums: 01/12/2024
0
Dalīties
MS
Maria S.
Verificēja Feefo
Palmdale
1 year ago
Ko Maria S. teica par Gemporia.com US:
Very responsive. Due to extenuating circumstances, there is a great need for me to keep a close eye on shipment. Getting a tracking number (FIC or Fedex tracking number) in the email sent to me,...
Gemporia offers the very best in stylish, affordable and responsibly made jewellery.
At Gemporia, we believe that beautiful jewellery shouldn’t cost the earth, nor should it be mass produced or run of the mill.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Gemporia offers the very best in stylish, affordable and responsibly made jewellery.
At Gemporia, we believe that beautiful jewellery shouldn’t cost the earth, nor should it be mass produced or run of the mill.
