Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Friendly Planet atsauksmes

Tiek rādīti visi 3,099 pārskati

Trusted Customer

Springfield, VA

8 years ago

Ko Trusted Customer teica par Friendly Planet:

Traveled with FP number of times before, when I challenged the incorrect answers the employee did the right thing and asked others. If this would have been my very first contact with FP, than a wrong...

Lasīt vairāk

amanda

Friendly Planet

8 years ago

Thank you so much for leaving your feedback about the booking process and for speaking to our Reservations Manager. We’re glad that overall you had a positive experience and we appreciate your patience with our new Reservation Agent. We’re thrilled to have you back with us and are confident you’re going to have a blast in India and Nepal!

Pirkuma datums: 31/10/2017

Uzticams klients

8 years ago

It was very easy to use the online registration system to book our trip and to complete the registration information. We received a prompt confirmation for the trip.

Pirkuma datums: 07/11/2017

Uzticams klients

8 years ago

So far, so good.

So far, so good. Online booking process was very easy. Very quick email responses with confirmation of booking. Awaiting invoice which is apparently going by snail mail. Why not just email it...

Lasīt vairāk

Pirkuma datums: 07/11/2017

Trusted Customer

8 years ago

Ko Trusted Customer teica par Friendly Planet:

Easier Than I Expected

Quicker and easier that I expected, followed by an email from a live human who had paid attention to my note and had a followup question.

Pirkuma datums: 07/11/2017

Trusted Customer

8 years ago

Ko Trusted Customer teica par Friendly Planet:

Ms deCoteau provided Excellent service!!! She answered all my questions and was very helpful.

Pirkuma datums: 03/11/2017

Trusted Customer

8 years ago

Ko Trusted Customer teica par Friendly Planet:

Straight forward, easy booking process

Just booked the Best of the Egypt/Nile trip. The booking process was easy. The online registration was straight forward. Our package and price was confirmed within 24 hours, and the step by step...

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Pirkuma datums: 06/11/2017

Trusted Customer

8 years ago

Ko Trusted Customer teica par Friendly Planet:

Excellent on Phone. Web site for follow up only fair because if you clicked on something to get more information you did not return to the form you were filling out. Probably ended up with two...

Lasīt vairāk

Pirkuma datums: 06/11/2017

Trusted Customer

8 years ago

Ko Trusted Customer teica par Friendly Planet:

Great trip for a great price.

They worked with me to offer want they could to meet my specific travel desires. I added an extra flight in and they work with on that.

Pirkuma datums: 06/11/2017

Uzticams klients

8 years ago

They didn't call back even though they said they will call. We have to keep on calling

amanda

Friendly Planet

8 years ago

We apologize about the delay in communications and thank you for taking the time to talk to a member of our Reservations Team today. We wanted to let you know that we have passed your information on to the appropriate managers and will be reaching back out to you again soon to further discuss your experience and resolve any outstanding issues. We are confident that the remainder of your booking experience will go smoothly and we are positive you will love your trip to Peru!

Pirkuma datums: 21/08/2017

Trusted Customer

8 years ago