Appalling communications. They don't reply to phone call queries and don't trust them to do what they say they will have done.
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Atsauksmes par produktu
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have”
Pirkuma datums: 02/02/2021
0
Dalīties
MT
Mr Martin Tonks
Manchester
5 years ago
Ko Mr Martin Tonks teica par Fresh Insurance Services:
Appalling communications. I have had an ongoing dispute re the settlement exclusion in my policy for a number of years now. I forwarded a structural survey to Fresh to forward to the insurance...
Lasīt vairāk
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Atsauksmes par produktu
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Pirkuma datums: 02/02/2021
0
Dalīties
MB
Mrs Sylvia Bickerton
Warrington
5 years ago
Ko Mrs Sylvia Bickerton teica par Fresh Insurance Services:
As usual, a first class service. Always extremely polite and helpful.
Atsauksmes par produktu
Pirkuma datums: 30/01/2021
0
Dalīties
MN
Mr Charles Newbury
5 years ago
Ko Mr Charles Newbury teica par Fresh Insurance Services:
phoned about cost of insurance as cheaper for a new customer than for me who was renewing for a third time and have not claimed. Phoned but received a curt 'take it or leave it' reply from your...
Lasīt vairāk
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for your feedback. At Fresh we always try and ensure that both our existing customers and new customers receive the best price available unique to their circumstances. I understand that the discrepancy was caused by mismatched details between the web and telephone quotation you received. This has now been rectified and I believe you have now received the correct price for your policy.Thank you for renewing with us and I hope you give us the opportunity to get this right first time for you next year.
Atsauksmes par produktu
Sarah
Fresh Insurance Services
5 years ago
Thank you for renewing with us again this year.
Pirkuma datums: 27/01/2021
0
Dalīties
Uzticams klients
5 years ago
They were responsive and addressed my issues well
Atsauksmes par produktu
Pirkuma datums: 28/01/2021
0
Dalīties
MM
Mr & Mrs Mitchell
Staffoed
5 years ago
Ko Mr & Mrs Mitchell teica par Fresh Insurance Services:
100% assistance with all queries. The staff went the extra mile in dealing with problems. I would recommend Fresh Insurance to all friends and relatives.
Atsauksmes par produktu
Pirkuma datums: 27/01/2021
0
Dalīties
Uzticams klients
5 years ago
Excellent customer service
Atsauksmes par produktu
Pirkuma datums: 22/12/2020
0
Dalīties
Uzticams klients
5 years ago
Quick efficient service.
Atsauksmes par produktu
Pirkuma datums: 26/01/2021
0
Dalīties
MM
Mr Trevor Maybourne
5 years ago
Ko Mr Trevor Maybourne teica par Fresh Insurance Services:
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
