Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

forward2me Atsauksmes | Klientu apkalpošanas atsauksmes par https://www.feefo.com/reviews/forward2me | Feefo

Tiek rādīti visi 13,904 pārskati

Uzticams klients

13 years ago

Pirkuma datums: 19/03/2012

Great service,fast and easy to set up. One gripe is the cost of sending everything DHL…

Great service,fast and easy to set up. One gripe is the cost of sending everything DHL which is very expensive, why cant it be sent Data post to cut costs?

forward2me

13 years ago

Thanks for the feedback. We do use DHL Express for delivery which can be more expensive in some circumstances - e.g. very small or low value items. The reasons we use this DHL are the level of service, tracking and insurance. Using the postal network provides none of these. In future we plan to allow the customer to select the level of service they require for each package via our website. In the mean time we recommend you consolidate packages or let us know if something is of very low value and we'll check if any alternatives are possible.

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Uzticams klients

13 years ago

Pirkuma datums: 26/03/2012

Very good service although prices are quite high

forward2me

13 years ago

Thanks for taking the time to respond - customer feedback is important to us. Whilst we're looking at new pricing strategies for smaller items, wanted to make you aware of our consolidation service. For more information please contact info@forward2me.com and we'll tell you more about it. Janet

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Uzticams klients

13 years ago

Pirkuma datums: 19/03/2012

Very happy.

forward2me

13 years ago

Thanks for your feedback! James

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Uzticams klients

13 years ago

Pirkuma datums: 21/03/2012

I really think it's great we have the opportunity to shop products from UK. However, I…

I really think it's great we have the opportunity to shop products from UK. However, I think the fees are much over the logical! I paid for a bikini 26 pounds!!!

forward2me

13 years ago

Thanks for the feedback - we really appreciate it as it helps us determine where we need to improve things. We understand how the pricing can be prohibitive for very small or low value items. We are working to introduce a new service to cover items up to 2kg - which would definitely cover a bikini. We hope to have this in place for the summer. In the mean time one way to try and deal with this is to consolidate - e.g. receive 4 or 5 items at forward2me and then have us put them into a single shipment for you. This proves very cost effective in nearly every situation because the cost of a 5kg package is massively smaller than 5 separate 1kg shipments.

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Uzticams klients

13 years ago

Pirkuma datums: 26/03/2012

Forwarding service I can rely on....!!!

forward2me

13 years ago

Thanks for your feedback! Have a great weekend! James

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Uzticams klients

13 years ago

Pirkuma datums: 27/03/2012

It was great! It was just what I needed.

forward2me

13 years ago

Thanks for taking the time to respond to us! We look forward to shipping your parcels in the future! James

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Uzticams klients

13 years ago

Pirkuma datums: 22/03/2012

Very good service, would recommend their service to anybody.

forward2me

13 years ago

Thanks for the feedback. We're delighted you were happy with the service you received. Have a good weekend! James

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Uzticams klients

13 years ago

Pirkuma datums: 21/03/2012

i AM VERY SATISFIED WITH YOUR SERVICES.THERE IS AN EXCELLENT CUSTOMER SERVICE,VERY QUICK AND SAFE SHIPPING…

i AM VERY SATISFIED WITH YOUR SERVICES.THERE IS AN EXCELLENT CUSTOMER SERVICE,VERY QUICK AND SAFE SHIPPING ,VERY GOOD COMMUNICATION,HELP AND SUPPORT.

forward2me

13 years ago

Thank you for your kind comments and taking the time to respond. We look forward to shipping your parcels again in the future! James

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Uzticams klients

13 years ago

Pirkuma datums: 25/03/2012

Service was prompt and professional.

forward2me

13 years ago

Thanks for the positive feedback. Have a good day! James

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Uzticams klients

13 years ago

Pirkuma datums: 23/03/2012

The service was excellent, fast and personal. I will definitely use it again.

forward2me

13 years ago

We really appreciate your feedback - thanks. We look forward to shipping more of your parcels soon! James

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Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Par forward2me

forward2me is the UK's first dedicated international parcel forwarding service! We Deliver for thousands of happy customers and businesses from around the world providing the advantage of FREE shipping addresses in the UK, Germany, Japan, Tukey, and Guernsey.

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01995 606060

York House, Green Lane West, Preston, Lancashire, PR3 1NJ, United Kingdom

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