Thank you for your message, we're sorry to hear that you were disappointed on the return. We are speaking to the airline to find out more about what happened and why the flight and ground service was affected. Again, a big part of this is communication at the time as you say. I hope this didn't take away from your overall enjoying during your time in Madrid.
Arrangements were efficient. The hotel (NH Madrid Suecia) was excellent. The flight was good, but the ground handling provided to the charter flight at Madrid airport was slow, resulting in a short...
Service on board was good, but cabin staff in both directions did not understand about the free drink for the premium seats, although served us when it was explained.
Atsauksmes par produktu
Pirkuma datums: 13/04/2018
0
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Verificēja Feefo
8 years ago
Pretty easy to book online but lack of information on confirmation email meant I had to search to find out about check in time, baggage for toddler, seat allocation...
Rebecca Evans
FlyDirect
8 years ago
Many Thanks for your feedback. We're sorry to hear that you had to search to find the correct information. We have now added an FAQ section to Flydirect.je which we hope will be able to answer most questions regarding our flights. With regards to the turbulence suffered, unfortunately this can happen on any flight, however we have passed on your concerns regarding communication to the airline.
Atsauksmes par produktu
Pirkuma datums: 13/04/2018
0
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Verificēja Feefo
8 years ago
I booked this holiday over the phone which was quick and easy to do.
Atsauksmes par produktu
Pirkuma datums: 13/04/2018
0
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Uzticams klients
Verificēja Feefo
8 years ago
Very good service
Atsauksmes par produktu
Pirkuma datums: 13/04/2018
0
Dalīties
Uzticams klients
Verificēja Feefo
8 years ago
only a small niggle regarding the return flight. They had no milk to offer with teas and coffee and no alcohol of any kind on the return flight.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.