Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Flowers Same Day Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 2,105 pārskati

Susan

Verificēja Feefo

Edinburgh

3 years ago

Ko Susan teica par Flowers Same Day:

First class service, staff polite and i didnt feel pressurised into buying anything more than l had chosen, we stay in Edinburgh so needed to find an outlet near to where my sisterinlaw stay's,...

Lasīt vairāk

FSD Customer Service

Flowers Same Day

3 years ago

Hello, Thank you for taking the time to leave us a review. We really appreciate it Kind regards, Katy Customer Care

Uzticams klients

Verificēja Feefo

3 years ago

Disappointing

The delivery was as promised, very impressed but very disappointed with the arrangement that was delivered, not as full or varied as the online picture promised. I realise that flowers available vary...

Lasīt vairāk

FSD Customer Service

Flowers Same Day

3 years ago

Hello Pat I am very sorry to hear you are not happy, I think the review has been left before I spoke with you this morning, So hopefully I have rectified the issue for you. Kind Regards Katy Customer Care.

Uzticams klients

3 years ago

Thank you, Katy, yes you have rectified the situation. I appreciate your prompt response and positive offer. When I ordered, I would have preferred to speak to a florist but the florist was busy on another call and I had to go out, which is why I ordered online.

Sue

Verificēja Feefo

Harwich

3 years ago

Ko Sue teica par Flowers Same Day:

Excellent Service and quality of product

Very efficient service, friendly call handler, helpful and nothing too much trouble which is refreshing! Would recommend and will use this service again. Flowers were delivered by 3pm as agreed, no...

Lasīt vairāk

FSD Customer Service

Flowers Same Day

3 years ago

Hello, Thank you for taking the time to leave us a review. We really appreciate it, I will pass this on to Dulcie. Kind regards, Katy Customer Care

Uzticams klients

Verificēja Feefo

3 years ago

My wife loved the flowers & very good service

FSD Customer Service

Flowers Same Day

3 years ago

Hello, Thank you for taking the time to leave us a review. We really appreciate it Kind regards, Katy Customer Care

Stephen

Verificēja Feefo

3 years ago

Ko Stephen teica par Flowers Same Day:

delivered what they promised

FSD Customer Service

Flowers Same Day

3 years ago

Hello, Thank you for taking the time to leave us a review. We really appreciate it Kind regards, Katy Customer Care

Uzticams klients

Verificēja Feefo

3 years ago

Prompt and convenient

Good service for same day delivery, flowers delivered on time and appeared fresh ...from photo sent by recipient to me .little more than would have paid normally but pleased with the service and...

Lasīt vairāk

FSD Customer Service

Flowers Same Day

3 years ago

Hello, Thank you for taking the time to leave us a review. We really appreciate it Kind regards, Katy Customer Care

Lyn

Verificēja Feefo

Southampton

3 years ago

Ko Lyn teica par Flowers Same Day:

Very Efficient!

Flowers arrived within 2 hours, my daughter was very pleased with them.

FSD Customer Service

Flowers Same Day

3 years ago

Hello, Thank you for taking the time to leave us a review. We really appreciate it Kind regards, Katy Customer Care

Uzticams klients

Verificēja Feefo

3 years ago

Will use again

No issues, flowers lovely thanku

FSD Customer Service

Flowers Same Day

3 years ago

Hello, Thank you for taking the time to leave us a review. We really appreciate it Kind regards, Katy Customer Care

Janet

Verificēja Feefo

Wallasey

3 years ago

Ko Janet teica par Flowers Same Day:

From order to delivery was just under 2 hrs . The flowers were just what I asked for well worth using

FSD Customer Service

Flowers Same Day

3 years ago

Hello Jane, Many thanks for taking the time to leave us a review, I'm happy that we could help. Kind regards, Nicole Customer Care

Robert

Verificēja Feefo

3 years ago

Ko Robert teica par Flowers Same Day:

First class service

The recipient said the flowers were gorgeous and they were delivered within the day

FSD Customer Service

Flowers Same Day

3 years ago

Hello, Thank you for taking the time to leave us a review. We really appreciate it Kind regards, Katy Customer Care

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Feefo Trusted Service Awards

Mūsu neatkarīgie apbalvojumi atzīst labākos zīmolus klientu apkalpošanas jomā. Uzvarētājus nosaka no klientiem saņemtie vērtējumi.

Kas ir Trusted Service Awards

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Flowers Same Day pārskati

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?