Hello,
Thank you for your feedback regarding our teams service.
Kind regards,
Brett Power
Direct Portfolio Support
0
Dalīties
Uzticams klients
Verificēja Feefo
3 years ago
Easy to deal with and quick turn around
Needed a fast response and they delivered. Easy to deal with and were happy with the customer service
Brett
Flex Insurance
3 years ago
Hello,
Thank you for your feedback.
Great to read that our team delivered for your experience.
Kind regards,
Brett Power
Direct Portfolio Support
0
Dalīties
KE
KENNETH
Verificēja Feefo
3 years ago
Ko KENNETH teica par Flex Insurance:
Service was fully online, but was easy to use and had an appropriate result. Cost is very competitive and suited us at this time.
Brett
Flex Insurance
3 years ago
Hi Kenneth,
Thank you for your feedback regarding our online site and the ease of getting a policy.
Great to hear our pricing is competitive.
Kind regards,
Brett Power
Direct Portfolio Support
0
Dalīties
JO
John
Verificēja Feefo
3124
3 years ago
Ko John teica par Flex Insurance:
Rarely give 5 star. Auto teleresponse voice was not to my liking, sounded 'uneducated' and of doubtful trust, nearly hung up! Nevertheless the live staff were good and overcame by lack of confidence....
Lasīt vairāk
Brett
Flex Insurance
3 years ago
Hi John,
Thank you for your feedback and great to read that our team overcame the teleresponse.
Can you please let me know what more the teleresponse, as I would love to get your thoughts on this to make improvements. My email is brett.power@chu.com.au
Looking forward to hearing from you.
Kind regards,
Brett Power
Direct Portfolio Support
0
Dalīties
LE
Lenai
Verificēja Feefo
3 years ago
Ko Lenai teica par Flex Insurance:
Satisfied with my experience.
Communication was helpful.
Brett
Flex Insurance
3 years ago
Hi Lenai,
Thank you for your feedback.
Can you please email me to let me know where we could have improved to get a higher rating. brett.power@chu.com.au
We always strive to give the highest experience and more details would be great to receive.
Looking forward to hearing from you.
Kind regards,
Brett Power
Direct Portfolio Support
0
Dalīties
AN
Andrew
Verificēja Feefo
3 years ago
Ko Andrew teica par Flex Insurance:
Excellent.
Brett
Flex Insurance
3 years ago
Hi Andrew,
Thank you for your feedback.
Have a great day.
Kind regards,
Brett Power
Direct Portfolio Support
0
Dalīties
AN
Angela
Verificēja Feefo
3 years ago
Ko Angela teica par Flex Insurance:
Helpful and responseful
Good response to questions. Felt I could ask questions without being made out to feel like it was a stupid question!
Brett
Flex Insurance
3 years ago
Hi Angela,
Thank you for your feedback.
I will share this with Miche, who was assisting you.
Have a great day.
Kind regards,
Brett Power
Direct Portfolio Support
0
Dalīties
BE
Beryl
Verificēja Feefo
Melbourne
3 years ago
Ko Beryl teica par Flex Insurance:
The person in sales I dealt with was very helpful in giving me different options which helped me decide on the correct policy for our needs. The cost of our policy was very competitive also.
Brett
Flex Insurance
3 years ago
Hi Beryl,
Thank you for your feedback.
It was a pleasure quoting your policy and I look forward to assisting you again.
Have a great weekend.
Kind regards,
Brett Power
Direct Portfolio Support
0
Dalīties
HE
HERBERT
Verificēja Feefo
3 years ago
Ko HERBERT teica par Flex Insurance:
They do not reply to emails
Brett
Flex Insurance
3 years ago
Hi Herbert,
Thank you for your feedback and sorry to hear that we have not responded to your email.
I can see that our team spoke to you, this morning. I will be investigating this further.
Sorry again for this.
Kind regards,
Brett Power
Direct Portfolio Support
0
Dalīties
DC
Damon Casci
Verificēja Feefo
Melbourne
3 years ago
Ko Damon Casci teica par Flex Insurance:
Lillian, Sara and the Flex team are always professional and a pleasure to deal with. Importantly for our business, when a request or issue is flagged as an urgent the Flex underwriting team will be...
Lasīt vairāk
Brett
Flex Insurance
3 years ago
Hi Damon,
Thank you for this feedback.
I will be sharing this with the team and General Manager.
Have a nice afternoon.
Kind regards,
Brett Power
Direct Portfolio Support
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
