Firetree Chocolate pārskati

We're glad you received your order on time and in a suitable box. Thank you for your 5* review on our service.

We’re really sorry this has happened and in this case, we packed up your delivery on the day we received it and had it ready for the courier to collect. However, the courier did not collect, hence you not receiving any correspondence saying this had been shipped, as has been the case for your past orders. All other correspondence should then always come from the courier as they are the next step in the process. Thanks to your feedback on your recent experience, this has prompted the Customer Services team to review our international delivery processes, and they will be in touch shortly via email on the outcome and decisions made. Long before your next order with us! In the meantime, we are so glad you enjoyed your chocolate and we all thank you for your support of our small craft chocolate business. It’s great to have chocolate connoisseurs like yourselves in our corner!

Thank you for this 5* review on Firetree and your order. We are so glad to hear you found the Firetree information booklet interesting and we hope these can be read whilst the chocolate from these beautiful far off islands is being enjoyed, in a kind of multi-sensory experience!

Thank you for this 5* review for our service and beautiful chocolate. We pride ourselves on both factors and are thrilled you recommend us to fellow chocolate fans - which is crucial to ensure we are able to make chocolate for many more years to come!

We're so glad to hear your order of our delicious volcanic chocolate and even better that it got to you in double quick time. We couldn't ask for more!

Thank you for this 5* review of Firetree and we're glad to hear that your chocolate got to you quick and efficiently. As a chocolate lover, you really can't ask for more!

We''re very glad to hear that your order arrived on time - what more can a Firetree Chocolate fan ask for!

Thank you for leaving a 5* review of Firetree Chocolate and we're glad to hear that you received good service and a speedy delivery - we wouldn't want you to be too far away from your next Firetree moment, after all!

Thank you for leaving a 5* review for our service and we will endeavour to keep up the high standards.