I think you should make it clear somewhere that you don't actually stock these products and have to order them directly from Japan making delivery time 4-5 weeks. Otherwise I'm happy with your...
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Far Side Music Ltd
Far Side Music Ltd
13 years ago
Glad you enjoyed the music! And thanks for the feedback. We do try and stock quite a lot of titles and it's usually quicker than 4-5 weeks, but not always, as in this case. The Byakudou CD is on a small label and took a bit longer to get.
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Pirkuma datums: 02/11/2012
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Verificēja Feefo
13 years ago
always a great service from paul, always well packaged, never received any thing damaged. Excellent
Paul, your service is good but I feel you need to communicate more with customers. Firstly it would help to offer an indication at the time of ordering of how long it will take to receive it. Then...
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Far Side Music Ltd
Far Side Music Ltd
13 years ago
Thanks very much. I fully understand what you mean and will try and improve on the points you've raised. It's not an excuse, and doesn't mean we shouldn't have kept you better informed, but sometimes, as in the case of your CD, an item is listed as in stock but doesn't arrive from the record company, and then we are also left waiting not knowing when it will turn up. Still, I should have let you know that as well. 20 years ago, record companies seemed to have everything in stock immediately and its just not the case these days, - a sign of the times I think..
This is a wonderful website to explore! Covering music from Central Asia and the Far East there are extensive selections from Japan, China, Korea, Vietnam, Thailand, Cambodia and many others. The...
I didin't receive the order in 3 months. I didn't receive the money in exchange.
Far Side Music Ltd
Far Side Music Ltd
13 years ago
We sent the DVD to Romania. My last communication was to ask you to wait a bit longer and let me know if it arrived or not. I didn't hear anything back so had assumed it must have arrived. You only had to let me know..I'll get back to you now.
Pirkuma datums: 20/08/2012
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Verificēja Feefo
13 years ago
A Very good source of world music. Will be back as a customer.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
