Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

ExoticDirect atsauksmes

Tiek rādīti visi 1,994 pārskati

Ms Ayshea Obrien

Verificēja Feefo

5 years ago

Ko Ms Ayshea Obrien teica par ExoticDirect:

Outstandingly knowledgable, years of experience and above all kind !

I bought two Tortoise from Exotic Direct. The owner went out of his way to help us out by accommodating our travel times as we were coming from quite a distance away. He was super helpful , very...

Lasīt vairāk

Louise

ExoticDirect

5 years ago

Hi Ayshea, Thank you for your review however we believe this is for the breeder/pet shop you purchased the tortoises from. Exotic Direct is the pet insurer of your new policy. If you have any questions on your new policy with us, please do get in touch by phone or email. Kind Regards The Exotic Direct Team

Uzticams klients

Verificēja Feefo

5 years ago

Not yet had a claim but very helpful on phone

Thankfully not had to claim but very helpful on phone and hope that if I do need to claim they will be ok

Louise

ExoticDirect

5 years ago

Hi there, Thank you for taking the time to review us and for rating us with five stars! We are very glad to hear we have been able to help you via the telephone and if you have any further queries with regards to your policy, please do not hesitate to get in touch with us. Kind Regards The Exotic Direct Team

Miss Julie Rose

Verificēja Feefo

5 years ago

Ko Miss Julie Rose teica par ExoticDirect:

Helpful

They come back to you to advise the claim has been received although it does take a while to get my money back, but service is good

Hayley

ExoticDirect

5 years ago

Hi Julie, Thank you for taking the time to leave us with your 5 star review! It's great to hear you found our service good. We are working very hard to improve our claims processing time so any feedback is greatly appreciated. Kind regards, The Exotic Direct Claims Team.

Mr Bernard Baker

Verificēja Feefo

5 years ago

Ko Mr Bernard Baker teica par ExoticDirect:

Great to deal with, would highly recommend them

Prompt and efficient, great understanding in dealing with exotics, would highly recommend them

Louise

ExoticDirect

5 years ago

Hi Bernard, Thank you for leaving us your review and for rating us with five stars! We are so pleased to hear your fantastic comments regarding our service, thank you. Kind Regards The Exotic Direct Team

Uzticams klients

Verificēja Feefo

5 years ago

I found what I was looking for

Louise

ExoticDirect

5 years ago

Hi There, Thank you for taking the time to review us and for rating us with five stars! Kind Regards The Exotic Direct Team

Uzticams klients

Verificēja Feefo

5 years ago

Augšupielādētā multivide

Skatīt visu multividi (1)

Brilliant company!

Brilliant customer service, really helpful getting me application sorted as I was struggling online. So happy now my little boys gecko is insured for our peace of mind.

Louise

ExoticDirect

5 years ago

Hi There,Thank you very much for taking the time to review us and for rating us with five stars!We are so pleased to hear you are happy with your new insurance cover and the helpful service you received. It is also great to hear we have been able to provide you with peace of mind for your gecko. If you need any further details on your new policy, please do get in touch with us.Kind RegardsThe Exotic Direct Team

Uzticams klients

Verificēja Feefo

5 years ago

Thank you

Warm professional service provided over the phone: provided me with exactly what I needed. At a great price.

Louise

ExoticDirect

5 years ago

Hi There, Thank you very much for taking the time to review us and for rating us with five stars! We are very pleased to hear you are happy with your new insurance cover and the service you received. If you need any further details on your new policy, please do get in touch with us. Kind Regards The Exotic Direct Team

Uzticams klients

Verificēja Feefo

5 years ago

Sad times

The money came with in a few days they were very helpful

Hayley

ExoticDirect

5 years ago

Hi there, Thank you for taking the time to leave us your 5 star review. It is great to hear you found us helpful and that your claim was paid quickly. Have a great week! The Exotic Direct Claims Team.

Miss Chloe Edwards

Verificēja Feefo

5 years ago

Ko Miss Chloe Edwards teica par ExoticDirect:

Recommended

Quick and easy, no hassle done within about 5 mins very happy with the cover for my new conure

Louise

ExoticDirect

5 years ago

Hi Chloe,Thank you very much for taking the time to review us and for rating us with five stars!We are delighted to hear you are happy with your new insurance cover. If you need any further details on your new policy, please do get in touch with us.Kind RegardsThe Exotic Direct Team

Mrs Sandra Brandes

Verificēja Feefo

5 years ago

Ko Mrs Sandra Brandes teica par ExoticDirect:

Very good insurance for our Congo African grey Joey 👌

Louise

ExoticDirect

5 years ago

Hi Sandra, Thank you very much for taking the time to review us and for rating us with five stars! We are delighted to hear you are happy with your new insurance cover. If you need any further details on your new policy, please do get in touch with us. Kind Regards The Exotic Direct Team