Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

ExoticDirect atsauksmes

Tiek rādīti visi 1,994 pārskati

Miss Hannah Dee

Verificēja Feefo

5 years ago

Ko Miss Hannah Dee teica par ExoticDirect:

Helpful and easy

Very helpful and thorough, easy to do. Good customer service

Mr Paul Allchorn

Verificēja Feefo

Eastbourne

5 years ago

Ko Mr Paul Allchorn teica par ExoticDirect:

Allchorn

I would recommend exotic direct as there very easy to use and understand and a good price

Mrs Stella Bowling

Verificēja Feefo

Beccles Suffolk

5 years ago

Augšupielādētā multivide

Excellent site.Customer relations cannot be faulted.

Skatīt visu multividi (1)

Ko Mrs Stella Bowling teica par ExoticDirect:

Excellent site.Customer relations cannot be faulted.

The site was simple to use. The quote was high but normal for difficult little animals like cavies. When I needed to speak to customer service as I made an error on my form the young lady who sorted...

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Miss Suzanna Lacey

Verificēja Feefo

5 years ago

Ko Miss Suzanna Lacey teica par ExoticDirect:

Very helpful and efficient

Uzticams klients

Verificēja Feefo

5 years ago

All very helpful and friendly when phoning, always take time to explain things if needed to

Uzticams klients

Verificēja Feefo

5 years ago

Excellent pet insurance

Excellent insurance policy that provides all the cover required for my two conure parrots. Was easy to purchase online and has now been renewed without fuss.

Louise

ExoticDirect

5 years ago

Hi there, Thank you for leaving us your brilliant review! We are very pleased to hear your positive comments regarding our cover and fuss free renewal process, thank you! Kind Regards The Exotic Direct Team

Uzticams klients

Verificēja Feefo

5 years ago

So far so good

The company and policy seemed the only reputable policy for Hamsters. The cover seemed reasonable, although maybe a little expensive for the amount of cover provided. The purchase experience was...

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Louise

ExoticDirect

5 years ago

Hi There, Thank you for taking the time to leave us your review. We are very pleased to hear your comments regarding our prompt replies to your queries. We also welcome feedback regarding your thoughts on our cover so we will ensure this is also passed on to our products team. Kind Regards The Exotic Direct Team

Mr Samuel McIver

Verificēja Feefo

5 years ago

Ko Mr Samuel McIver teica par ExoticDirect:

Amazingly helpful and informative.

Louise

ExoticDirect

5 years ago

Hi Samuel, Thank you for your review and five star rating! We are so pleased to hear your comments regarding our helpful and informative services team, thank you! Kind Regards The Exotic Direct Team

Mr Marc Ozholl

Verificēja Feefo

5 years ago

Ko Mr Marc Ozholl teica par ExoticDirect:

Peace of mind, and excellent customer service

Exotic Direct have always been incredibly helpful and supportive when I’ve needed to contact them. They provide peace of mind at a very reasonable cost, and in the rare circumstances I’ve needed to...

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Louise

ExoticDirect

5 years ago

Hi Marc, Thank you for leaving us your brilliant review. We are delighted to hear your comments regarding our helpful and supportive customer service team. Thank you! Kind Regards The Exotic Direct Team

Mr Nicholas Atkins

Verificēja Feefo

peterborough

5 years ago

Ko Mr Nicholas Atkins teica par ExoticDirect:

dig deeper and shop around before taking out insurance

only £1,000 claim between three reptiles allowed per year ,thinking of cancelling insurance as ive seen £3,000 cover per reptile with different insurance company since taking out cover with exotic...

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Louise

ExoticDirect

5 years ago

Hi Nicholas, Thank you for your feedback. We always welcome feedback such as yours to improve our services for the future so your comments have been passed to our products team. If you wish to discuss this further or make any changes to your policy, please contact our customer service team on 0345 982 5505. Kind Regards The Exotic Direct Team