Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

ExoticDirect atsauksmes

Tiek rādīti visi 1,994 pārskati

Mrs Tracy Rule

Verificēja Feefo

4 years ago

Ko Mrs Tracy Rule teica par ExoticDirect:

Rule

I was so very grateful for the sensitivity they showed when my guinea pig died. The card and Forget Me Not seeds were a lovely thought.

Imane

ExoticDirect

4 years ago

Hello Tracy,Thank you for rating us 4*s!We are very grateful to hear that you enjoyed our little gift and thank you for your years of loyalty.Kind regardsThe Exotic Direct Team

Uzticams klients

Verificēja Feefo

4 years ago

So easy to set the policy up email with all the details was really quickly sent all in all good price

Imane

ExoticDirect

4 years ago

Hello,Thank you for rating us 5*s!We are very pleased to hear that you were able to set your policy up rather quickly and also that you are satisfied with our prices.Kind regardsThe Exotic Direct Team

Mr Bradley Jefferies

Verificēja Feefo

4 years ago

Ko Mr Bradley Jefferies teica par ExoticDirect:

Helpful

They helped and was very helpful and quick to answer the phone.

Imane

ExoticDirect

4 years ago

Hello Bradley,Thank you for rating us 5*s!We are very happy to hear that you find our services swift and helpful.Kind regardsThe Exotic Direct Team

Mr Michael Weston

Verificēja Feefo

4 years ago

Ko Mr Michael Weston teica par ExoticDirect:

After recently adopting 2 parrots i decided to take out insurance for them incase they required vet treatment in the future, i was expecting a lengthy application and an expensive policy, neither...

Lasīt vairāk

Imane

ExoticDirect

4 years ago

Hello Michael,Thank you for rating us 5*s!We are very pleased to hear that you are recommending us.We try to offer the best service and product at the best price point.Kind regardsThe Exotic Direct Team

Uzticams klients

Verificēja Feefo

4 years ago

Reasonably simple process to put in a claim. Unfortunately my health issues made it a slow process getting the paperwork done. But all in all pretty good.

Mia

ExoticDirect

4 years ago

Good Morning,We are happy we were able to help with your claim, thank you for taking the time to review!Kind regards, The Exotic Direct team.

Uzticams klients

Verificēja Feefo

4 years ago

Good product

Good product, as promised

Imane

ExoticDirect

4 years ago

Hello,Thank you for rating us 5*s!We are happy to hear that you are satisfied with our product.Kind regardsThe Exotic Direct Team

Mr Adrian Wicks

Verificēja Feefo

Norwich

4 years ago

Ko Mr Adrian Wicks teica par ExoticDirect:

Efficient processing of my claim.

The whole process was worry free. There was no argument and it was quick. I even had a phonecall where a member of Exotic Direct staff put me at my ease.

Gabriella

ExoticDirect

4 years ago

Good morning Adrian, Please accept our sincere condolences. Thank you for taking the time to leave a review. We are so pleased to hear you found our claim process efficient and that we were able to put you at ease. All the best and have a lovely weekend, The Exotic Direct Claims Team.

Miss Meghana Pathak

Verificēja Feefo

4 years ago

Ko Miss Meghana Pathak teica par ExoticDirect:

Great service

Imane

ExoticDirect

4 years ago

Hello Meghana,Thank you for rating us 5*s!It's always good to hear that you received great customer service from our team.Kind regardsThe Exotic Direct Team

Mrs Marie Barclay

Verificēja Feefo

4 years ago

Ko Mrs Marie Barclay teica par ExoticDirect:

Great service

Your call handler was great and helped me get what o needed sorted out

Imane

ExoticDirect

4 years ago

Hello Marie,Thank you for rating us 5*s!We are very pleased to hear that you were able to get the help you needed from our customer service advisor.Kind regardsThe Exotic Direct Team

Miss Annabel Barker

Verificēja Feefo

4 years ago

Ko Miss Annabel Barker teica par ExoticDirect:

Always helpful and give advice

Fantastic service

Imane

ExoticDirect

4 years ago

Hello Annabel,Thank you for rating us 5*s!We are happy to hear that you received fantastic customer service from our team.Kind regardsThe Exotic Direct Team