Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

ExoticDirect atsauksmes

Tiek rādīti visi 1,993 pārskati

Mr Alan Jones

Verificēja Feefo

2 years ago

Ko Mr Alan Jones teica par ExoticDirect:

Excellent insurance

Catherine

ExoticDirect

2 years ago

Hi Alan, Thanks for the five star feedback, were glad your happy with the insurance. Kind regards The exotic direct team

Uzticams klients

Verificēja Feefo

2 years ago

Fantastic seller and trusted site

Fantastic service and seller. Delivery fast, and all items arrived on time.

Catherine

ExoticDirect

2 years ago

Hi Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service. Kind regards The Exotic direct team

Mrs Lynette J Partington

Verificēja Feefo

Bolton Lancashire

2 years ago

Ko Mrs Lynette J Partington teica par ExoticDirect:

Thankfully had no need to request any help with vet fees as he beeb healt😇

Policy reasonable yearly amount which covers vet bills, **

Catherine

ExoticDirect

2 years ago

Hi Lynette, Thanks for the great feedback on our cover, we spent a lot of time developing a policy to suit both the owner and pet! Kind regards The Exotic Direct Team

Uzticams klients

Verificēja Feefo

2 years ago

Good value for money

Very simple to set up, but lacked some details of what certain policy points meant.

Catherine

ExoticDirect

2 years ago

Hi Thanks for taking the time to leave feedback, much appreciated. Please give us a call on 0345 982 5505 or email us at enquiries@exoticdirect.co.uk and we can go over any questions you may have on the policy. We are open Monday to Friday from 9am to 5pm. Kind regards The Exotic Direct Team

Uzticams klients

Verificēja Feefo

2 years ago

Best insurance for chinchillas

Catherine

ExoticDirect

2 years ago

Hi Thanks for taking the time to leave feedback, much appreciated. Kind regards The Exotic Direct Team

Uzticams klients

Verificēja Feefo

2 years ago

Adequate so far.

Adequate service it seems.

Catherine

ExoticDirect

2 years ago

Hi Thanks for the five star feedback, it means a lot. Kind regards The Exotic Direct Team

Mr Kirk Yates

Verificēja Feefo

Lancashire

2 years ago

Ko Mr Kirk Yates teica par ExoticDirect:

I have never done an insurance policy before and when it came to making one for Charlie there was points where I struggled and they helped me so thank you.

Catherine

ExoticDirect

2 years ago

Hi Kirk, Thanks for taking the time to leave feedback for us. We're glad to have been able to help get Charlie protected, If you need anything else please let us know, we are happy to help. Kind regards The Exotic Direct Team

Miss Dawn Harris

Verificēja Feefo

2 years ago

Ko Miss Dawn Harris teica par ExoticDirect:

Very good service.

I was very pleased how exotic direct settled my claim.

Catherine

ExoticDirect

2 years ago

Hi Dawn, Thanks for leaving us feedback, we're pleased to hear you found the service so helpful. Kind regards The Exotic Direct Team

Mrs Siobhan Daniels

Verificēja Feefo

Calne

2 years ago

Ko Mrs Siobhan Daniels teica par ExoticDirect:

A company that cares

Efficient and compassionate company, unfortunately my bird passed away. The claim I made for her treatment was seamless, and I also received a lovely card with forget-me-not seeds.

Catherine

ExoticDirect

2 years ago

Hi Siobhan, Please accept our condolences on your loss. Thank you for your feedback, We are glad we could help make this stressful time easier and smoother for you. Kind Regards The Exotic Direct Team.

Mr Ryan Lee

Verificēja Feefo

2 years ago

Ko Mr Ryan Lee teica par ExoticDirect:

Easy to deal with. Hassle free claim and quick to be paid.

Gemma Medhurst

ExoticDirect

2 years ago

Thanks for the great feedback on our claims service, our claims team appreciate it.

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Feefo Trusted Service Awards

Mūsu neatkarīgie apbalvojumi atzīst labākos zīmolus klientu apkalpošanas jomā. Uzvarētājus nosaka no klientiem saņemtie vērtējumi.

Kas ir Trusted Service Awards

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ExoticDirect pārskati

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?