Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

ExoticDirect atsauksmes

Tiek rādīti visi 1,993 pārskati

Mrs Kim Collinson

Verificēja Feefo

Guernsey

2 years ago

Ko Mrs Kim Collinson teica par ExoticDirect:

Dealt with issue quickly and efficiently, very easy no fuss

Jodie

ExoticDirect

2 years ago

Hi Kim, Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (: Kind Regards, The Exotic Direct Team

Uzticams klients

Verificēja Feefo

2 years ago

Efficiently and sensitively dealt with the claim for fees spent when my hamster died

Catherine

ExoticDirect

2 years ago

Hi Thanks for the great feedback on our claims service. We aim to make claiming with us a better experience than with insurance providers and are pleased to hear its working. Many thanks. Kind Regards The Exotic Direct Team

Mrs Susan Dunford

Verificēja Feefo

Blackpool

2 years ago

Ko Mrs Susan Dunford teica par ExoticDirect:

Renewing my insurance was so simple, I just get an email with my renewal amount on, such a brilliant service, anyone with exotic species needs to insure them through this company

Catherine

ExoticDirect

2 years ago

Hi Susan, Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (: Kind Regards The Exotic Direct Team

Miss Freya Riley

Verificēja Feefo

2 years ago

Ko Miss Freya Riley teica par ExoticDirect:

Great insurance company, easy to renew and no complications or hassle

Catherine

ExoticDirect

2 years ago

Hi Freya, Thanks for the great feedback on our service levels, we aim to please. Kind Regards The Exotic Direct Team

Mr Eric Windsor

Verificēja Feefo

2 years ago

Ko Mr Eric Windsor teica par ExoticDirect:

easy and quick renewal done over the phone

Catherine

ExoticDirect

2 years ago

Hi Eric, Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service. Kind Regards The Exotic Direct Team

Miss Sarah Gardner

Verificēja Feefo

2 years ago

Ko Miss Sarah Gardner teica par ExoticDirect:

Seamless I got the renewal info and it auto renewed.

Catherine

ExoticDirect

2 years ago

Hi Sarah, Thanks for the great feedback on our service levels, we aim to please. Kind regards The Exotic Direct Team

Uzticams klients

Verificēja Feefo

2 years ago

I actually have not had to use it. Because my kakariki has been in fine fettle. But if the occasion arises I'm sure they will be there when I need them.

Catherine

ExoticDirect

2 years ago

Thanks for taking the time to leave feedback, much appreciated. Kind regards The Exotic Direct Team

Miss Mercedes Lopez Garcia

Verificēja Feefo

2 years ago

Ko Miss Mercedes Lopez Garcia teica par ExoticDirect:

Good

My two chinchillas are insurance with them, not to many other options in the market for them. I been with them for 10years and I never claim anything , of course that I never have any problem.

Catherine

ExoticDirect

2 years ago

Hi Mercedes, Thanks for the great feedback on our cover, we spent a lot of time developing a policy to suit both the owner and pet! Kind regards The Exotic Direct Team

Mrs Julie Pilcher

Verificēja Feefo

2 years ago

Ko Mrs Julie Pilcher teica par ExoticDirect:

Yes very efficient

Catherine

ExoticDirect

2 years ago

Hi Julie, Thanks for taking the time to leave feedback, much appreciated. Kind regards The Exotic Direct Team

Mrs Angela James

Verificēja Feefo

2 years ago

Ko Mrs Angela James teica par ExoticDirect:

The chance you can't afford to be without

They are OK, I have not had to use them yet. But its the reassurance that they will be when I need them

Catherine

ExoticDirect

2 years ago

Hi Angela, Thanks for taking the time to leave feedback, much appreciated. Kind regards The Exotic Direct Team

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Feefo Trusted Service Awards

Mūsu neatkarīgie apbalvojumi atzīst labākos zīmolus klientu apkalpošanas jomā. Uzvarētājus nosaka no klientiem saņemtie vērtējumi.

Kas ir Trusted Service Awards

Kāpēc uzticēties Feefo atsauksmēm?

Uzziniet vairāk par Feefo

ExoticDirect pārskati

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?