Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Element Shop Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 1,112 pārskati

Uzticams klients

Verificēja Feefo

4 years ago

Good first time buyer experience

Great service and goods were received in time. Raised a support ticket but not had any feedback yet.

Atsauksmes par produktu

Pirkuma datums: 08/12/2021

Uzticams klients

Verificēja Feefo

4 years ago

Delivery driver didn’t follow instructions.

The delivery let the service down. You asked for special instructions (eg as I have a gated entrance) and then they were ignored and the item couldn’t be delivered. If the instructions were...

Lasīt vairāk

Sophie

Element Shop

4 years ago

We are grateful that you took the time out to leave us a review. I apologise there was issues with your delivery via our couriers. If you have any delivery issues in the future, please do not hesitate to contact us and we will be happy to help! Your feedback helps us to improve service for everyone

Atsauksmes par produktu

Pirkuma datums: 06/12/2021

Paul Ekins

Verificēja Feefo

4 years ago

Ko Paul Ekins teica par Element Shop:

arrived in good time and condition

Sophie

Element Shop

4 years ago

Thank you for the 5 star rating.

Atsauksmes par produktu

Pirkuma datums: 01/12/2021

Susan Rodgers

Verificēja Feefo

Groby, Leicestershire

4 years ago

Ko Susan Rodgers teica par Element Shop:

Quick, efficient service, excellent choice of products.

Sophie

Element Shop

4 years ago

Thanks so much for sharing your experience with us. We hope to see you again soon.

Pirkuma datums: 05/12/2021

Uzticams klients

Verificēja Feefo

4 years ago

waited too long for item

when i placed the order, it was several days later i received a message to say there was an improved version, hence had to wait far too long to get the item and my customer was not very impressed.

Pirkuma datums: 01/12/2021

Joseph Tench

Verificēja Feefo

Northwich

4 years ago

Ko Joseph Tench teica par Element Shop:

1st class

First class service, arrived next day very good prices

Sophie

Element Shop

4 years ago

Thank you for your positive comments about our service.

Atsauksmes par produktu

Pirkuma datums: 30/11/2021

John Abbott

Verificēja Feefo

4 years ago

Ko John Abbott teica par Element Shop:

Good value and super fast service

Sophie

Element Shop

4 years ago

Thank you so much for taking the time to leave us a rating.

Atsauksmes par produktu

Pirkuma datums: 30/11/2021

Adam Walker

Verificēja Feefo

4 years ago

Ko Adam Walker teica par Element Shop:

Good price and very prompt delivery

Very competitive on price of product and very good delivery cost compared to others for similar weight of goods. Delivered quickly

Sophie

Element Shop

4 years ago

Fantastic to hear, thank you very much for the really great review.

Atsauksmes par produktu

Pirkuma datums: 30/11/2021

Uzticams klients

Verificēja Feefo

4 years ago

Product as expected, and very fast delivery.

Sophie

Element Shop

4 years ago

We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

Atsauksmes par produktu

Pirkuma datums: 29/11/2021

Uzticams klients

Verificēja Feefo

4 years ago

Good product and price let down by poor slow delivery

Product looks to be good quality at a good price. Delivery was absolutely terrible. Parcelforce 24 took 3 days, despite website saying next day delivery, causing my builder to go into meltdown. If...

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Webmaster

Element Shop

4 years ago

Thank you for taking the time to review our service. All items ordered and authorised before 3pm go out of our warehouse and are packed onto the lorries ready for next-day delivery. Occasionally if items are not authorised or if they are ordered after the cut off time, then they are dispatched the next day. All of our couriers are working extremely hard at the moment with the added pressures of both Covid and Christmas causing delays which are out of both our and the drivers control. I can only apologise that your expectations were not met and you were left waiting for your delivery longer than than you had hoped.

Pirkuma datums: 29/11/2021

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Feefo Trusted Service Awards

Mūsu neatkarīgie apbalvojumi atzīst labākos zīmolus klientu apkalpošanas jomā. Uzvarētājus nosaka no klientiem saņemtie vērtējumi.

Kas ir Trusted Service Awards

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Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?