Ian was extremely helpful with my order and helped with correct sizes of radiators for rooms and delivery.
electricradiatorsdirect.co.uk
Electric Radiators Direct
11 years ago
Thank you for your review. Apologies, it sounds like your radiator was damaged in transit but we will replace it no problem. If you need any help with the programming in the future please feel free to contact us on 0330 300 4444 or use our online instruction video for assistance.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Thank you for your comments and please feel free to contact us if you need any help or advice in the future.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Great communication. Swapped a damaged radiator straight away
electricradiatorsdirect.co.uk
Electric Radiators Direct
11 years ago
Thank you for your review, apologies your radiator was damaged in transit but hope we acted quickly to resolve the issue. Please let us know if you need any help or advice in the future.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Thank you for taking the time to leave your review. If you need any advice when setting up please feel free to contact us on 0330 300 4444.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Very prompt telephone service.Helpful response to technical query.
electricradiatorsdirect.co.uk
Electric Radiators Direct
11 years ago
Thank you very much for your feedback. Please call us on 0330 300 4444 if you need any help with the set up.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Ordered for a Saturday delivery - delivered at fitted by lunchtime!
electricradiatorsdirect.co.uk
Electric Radiators Direct
11 years ago
Thank you very much for your comments. We had feedback saying the programming was a little difficult so we now have an online video to assist. Alternatively we would be more than happy to talk you through it if you need assistance in the future.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Website easy to use. Excellent communications and delivery service. I have no issue at all with this company and would thoroughly recommend them.
electricradiatorsdirect.co.uk
Electric Radiators Direct
11 years ago
Thank you for your review. Can you please contact us on 0330 300 4444 to discuss. It sounds like the heater purchased is too small for your room. The Inerzia is the top heater in the Haverland range and should warm up very quickly.
Follow Up - Having spoken with you can you please send through your room dimensions. You electrician should have used our online calculator or spoken to one of our advisors before asking you to make the purchase. We are happy to advise so you don't have any further problems.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
electricradiatorsdirect.co.uk
Electric Radiators Direct
11 years ago
Thank you for your review. Can you please contact us on 0330 300 4444 to discuss. It sounds like the heater purchased is too small for your room. The Inerzia is the top heater in the Haverland range and should warm up very quickly.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Thank you very much for your feedback and please feel free to contact us if you need any help or advice in the future.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Thank you for you comments, they are much appreciated. Please let us know if we can help at any time in the future.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Electric Radiators Direct are one of the country's leading retailers of energy efficient designer electric radiators, electric heaters and electric central heating systems tailored to our customers individual requirements.
We are proud to be the UK's biggest supplier of Haverland radiators and are the sole distributor of the ultra slim and energy efficient RCWave range of electric radiators.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Electric Radiators Direct are one of the country's leading retailers of energy efficient designer electric radiators, electric heaters and electric central heating systems tailored to our customers individual requirements.
We are proud to be the UK's biggest supplier of Haverland radiators and are the sole distributor of the ultra slim and energy efficient RCWave range of electric radiators.