Fast efficient service, delivered Tuesday after ordering Sunday evening.
electricradiatorsdirect.co.uk
Electric Radiators Direct
11 years ago
Thank you for taking the time to leave your feedback and do not hesitate to contact us if you need any help or advice in the future.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Fantastic customer service - very prompt and informative replies to all questions, recommendations and suggestions were honest and there was no pressure to buy whatsoever. Very friendly and...
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electricradiatorsdirect.co.uk
Electric Radiators Direct
11 years ago
Thank you very much for your comprehensive review, it is very much appreciated. We try to set our standards for customer service at a high level and I am glad we lived up to your expectations. Please let us know if you need any help or advice in the future and we will be more than happy to help.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Intelligent staff make purchasing easy and pleasurable.
electricradiatorsdirect.co.uk
Electric Radiators Direct
11 years ago
Thank you for your feedback. Please do not to hesitate to contact us on 0330 300 4444 if you need any help or advice in the future.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Excellent service especially from Tom whom I spoke to on a couple of occasions he was very professional and polite! I will be purchasing a couple more radiators in the near future and will be asking...
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electricradiatorsdirect.co.uk
Electric Radiators Direct
11 years ago
Thank you for your review. We supply a lot of shops and office premises with the Haverland RC Wave so your comments are very relevant to potential buyers and much appreciated. Tom will be more than happy to assist when you are ready to purchase some more.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Spoke to Andrew who went out of his way to help me find the right product for our specific requirements.
electricradiatorsdirect.co.uk
Electric Radiators Direct
11 years ago
Thank you for your review and thank you for mentioning the service you received from Andrew. We genuinely try to offer a high level of customer care so your comments are much appreciated. Please let us know if you need any help or advice in the future.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Tom was so helpful and guided me to buy the right radiators for my home. Nothing was too much trouble and he gave me peace of mind.
electricradiatorsdirect.co.uk
Electric Radiators Direct
11 years ago
Thank you for taking the time to leave your review and I will pass your comments about Tom onto his Manager. Do not hesitate to contact us on 0330 300 4444 if you need any assistance with setting up or programming.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Setting up timer programme is very complicated. Required help from electricradiatorsdirect, who were exceptionally helpful. Superb, friendly, technically perfect customer service. Thank you!!
electricradiatorsdirect.co.uk
Electric Radiators Direct
11 years ago
Thank you for your comments. We are always here to help if you need any assistance with programming.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Thank you for your feedback and please let us know if you need help or advice in the future.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Always helpful on the phone, good communication after purchase.
electricradiatorsdirect.co.uk
Electric Radiators Direct
11 years ago
Thank you for taking the time to leave your review, it is much appreciated. The RC Wave is our best selling range and we get a lot of positive comments. I agree about investing in the remote, it gives more programming options and does make setting up simpler. Let us know if we can be of any assistance in the future.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Fast fulfillment of order - sent out same day,
Pity Parcel Force weren't as quick as they messed up delivery but sorted it quickly when I rang them.
electricradiatorsdirect.co.uk
Electric Radiators Direct
11 years ago
Thank you for your comments. Apologies about Parcelforce but glad the situation was sorted out quickly. Please contact us if you need any help or advice in the future.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Electric Radiators Direct are one of the country's leading retailers of energy efficient designer electric radiators, electric heaters and electric central heating systems tailored to our customers individual requirements.
We are proud to be the UK's biggest supplier of Haverland radiators and are the sole distributor of the ultra slim and energy efficient RCWave range of electric radiators.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Electric Radiators Direct are one of the country's leading retailers of energy efficient designer electric radiators, electric heaters and electric central heating systems tailored to our customers individual requirements.
We are proud to be the UK's biggest supplier of Haverland radiators and are the sole distributor of the ultra slim and energy efficient RCWave range of electric radiators.