Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Electric Radiators Direct atsauksmes

Uzticams klients

10 years ago

Could have been excellent if only their automated e-mails had reached me. I understand this…

Could have been excellent if only their automated e-mails had reached me. I understand this is a common problem for customers.

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

Thank you for taking the time to leave your feedback, it is much appreciated. We are very sorry you did not receive the automated e-mail. Unfortunately this is very much out of our control, due to the systems that send and receive automated e-mails. Please contact Julian Saville on 0330 300 4444 to discuss the matter, your satisfaction as a customer is very important to us. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct

Atsauksmes par produktu

Pirkuma datums: 25/05/2016

0

Uzticams klients

10 years ago

The service was prompt, polite and friendly and helpful. Communication and tracking of product delivery was…

The service was prompt, polite and friendly and helpful. Communication and tracking of product delivery was also excellent.

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

Thank you for taking the time to review your purchase and thank you for your comments on the service you received, they are very much appreciated. Please do not hesitate to contact us for help, advice or anything else in the future. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct

Atsauksmes par produktu

Pirkuma datums: 08/05/2016

0

Uzticams klients

10 years ago

Excellent really quick service. Glad you use Parcel force delivery who seem to take such…

Excellent really quick service. Glad you use Parcel force delivery who seem to take such good care of goods.

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

We are pleased to hear that you are happy with your purchase and the service provided. Please don't hesitate to call us on 0330 300 4444 if you require any help at all whether it be with programming your unit or just general information& advice. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct

Pirkuma datums: 23/05/2016

0

Uzticams klients

10 years ago

Quick delivery and helpful customer services

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

Thank you very much for reviewing your purchase and don't forget that we are always here for any help or advice in the future. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct

Atsauksmes par produktu

Pirkuma datums: 12/05/2016

0

Uzticams klients

10 years ago

Website, ordering and follow up support call were all excellent

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

Thank you very much for taking the time to review your purchase. Don't forget we are always on hand if you need any help or advice in the future Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct

Atsauksmes par produktu

Pirkuma datums: 24/04/2016

0

Uzticams klients

10 years ago

very good site easy to navigate to what I needed and quick delivery

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

We are pleased to hear that you are happy with your purchase and the service provided. Please don't hesitate to call us on 0330 300 4444 if you require any help at all whether it be with programming your unit or just general information& advice. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct

Atsauksmes par produktu

Pirkuma datums: 13/05/2016

0

Uzticams klients

10 years ago

Would have put excellent as the customer service when I finally ordered over the phone…

Would have put excellent as the customer service when I finally ordered over the phone was very good, but don't like the heavy sales technique - I started putting the order in online then didn't...

Lasīt vairāk

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

Thank you for taking the time to review your purchase and thank you for your comments on the service you received, they are very much appreciated. We do try to contact people if the transaction fails with a sense of urgency, the main reason to ensure that the items are delivered in a timely fashion without delay. We do not operate a high pressure sales policy however we do try to ensure we deliver the highest levels of customer service possible. Please do not hesitate to contact us for help, advice or anything else in the future. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct

Pirkuma datums: 11/05/2016

0

Uzticams klients

10 years ago

good service

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

Thank you for your comments. Please don't hesitate to contact us if you require any further assistance with your purchase Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct

Atsauksmes par produktu

Pirkuma datums: 12/05/2016

0

Uzticams klients

10 years ago

great service. I spoke to them on the phone and they we're incredibly helpful

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

We are pleased to hear that you are happy with your purchase and the service provided. Please don't hesitate to call us on 0330 300 4444 if you require any help at all whether it be with programming your unit or just general information& advice. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct

Atsauksmes par produktu

Pirkuma datums: 02/05/2016

0

Uzticams klients

10 years ago

Helpful on the phone, a shame parcel force split the delivery.

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

Thank you for your comments. We are sorry if the split delivery caused you any inconvenience,occasionally this does happen. Please don't hesitate to contact us if you require any further assistance with your purchase Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct

Pirkuma datums: 08/05/2016

0

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Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?