Excellent product (ramp) but buying experience marred by late delivery of item (Parcelforce) despite having paid the supplement for express delivery. Easy Animal didn't offer to refund this - but...
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Tim
Easy Animal
8 years ago
Thank you for your feedback. As you have a gated entrance Parcelforce could not deliver on the first attempt.
We then made several calls for you and arranged for a second attempt, when they returned within the hour time slot you had decided to go out. Then again we tried to help you with this for a third attempt but you requested a cancellation which would then incur a return cost as stated in our T & C.
Two dog beds came on time and have lasted two weeks up to now with NO damage this is amazing as 46 dog beds have been destroyed with the life span average been 4 days ...long live the new dogs
EasyAnimal is one of the UK's leading online pet stores selling many dog and cat products that you just cannot find in your average pet shop. We offer free delivery to most UK mainland destinations and a next day option for a small surcharge.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
EasyAnimal is one of the UK's leading online pet stores selling many dog and cat products that you just cannot find in your average pet shop. We offer free delivery to most UK mainland destinations and a next day option for a small surcharge.
