Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Dobies pārskati

https://www.dobies.co.uk

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Pakalpojums

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Tiek rādīti visi 9,502 pārskati

Uzticams klients

Verificēja Feefo

4 years ago

Good products poor customer service

Have less patronising members of staff who are actually interested

Naomi

Dobies

4 years ago

I am sorry if you have experienced poor customer service. I can confirm this is most unusual and our customer service team are normally polite, helpful and interested in helping with any queries. Your comments are appreciated and will be passed on.

0

PS

Paula Smith

Verificēja Feefo

Devon

4 years ago

Ko Paula Smith teica par Dobies:

Great plants, very healthy

yes I would always buy from Dobies, their plants are really good and never disappoint; Their packaging of plants is pretty good too, plants arrive in good condition

Naomi

Dobies

4 years ago

Thank you for your 5 star review. It is great to know that our plants never disappoint and our packaging is good. Thank you for taking the time to let us know. Your comments are appreciated.

0

SW

Sue Watson

Verificēja Feefo

4 years ago

Ko Sue Watson teica par Dobies:

Dead plants

Pansies that I ordered took too long to come and some were dead when they arrived. They did get replaced but would have preferred not to have to complain.

Naomi

Dobies

4 years ago

Thank you for taking the time to leave your review. I am sorry to hear the Pansy plants were delayed and some were not up to standard on arrival. I can see replacements were ordered and I hope they arrived safely. We do appreciated your comments and hope the plants do well for you.

0

TP

Trevor Potten

Verificēja Feefo

4 years ago

Ko Trevor Potten teica par Dobies:

Watch out for poor delivery times it kills plants

50% of plants were bad or dead

Naomi

Dobies

4 years ago

I am sorry if you are not happy with your order. I note your Bulbs were despatched 13th September and were delivered 15th September. Please let us know which of the Bulbs were not up to standard to enable us to help.

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Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Feefo Trusted Service Awards

Mūsu neatkarīgie apbalvojumi atzīst labākos zīmolus klientu apkalpošanas jomā. Uzvarētājus nosaka no klientiem saņemtie vērtējumi.

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