ii was very pleased with the help I received when looking for suitable holiday accommodation…
ii was very pleased with the help I received when looking for suitable holiday accommodation and the politeness of the lady on the phone .
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thank you for your feedback. I will pass your comments on to Abbey who will be pleased to hear she could be of such help. Have a great holiday and we look forward to hearing all about it!
Kind regards,
Emily Godding
0
Dalīties
Uzticams klients
11 years ago
Very helpful friendly service,speaking to 3 or 4 different girls and was treated very well…
Very helpful friendly service,speaking to 3 or 4 different girls and was treated very well by each.
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Many thanks for taking the time to feed back to us. We are very pleased to hear you were treated so well by our Travel Consultants. Enjoy your time away and we look forward to speaking with you again soon.
Kind regards,
Emily Godding
0
Dalīties
Uzticams klients
11 years ago
Excellent service willing to go that extra mile to make sure everything ok to meet…
Excellent service willing to go that extra mile to make sure everything ok to meet the needs of my disabled daughter
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thank you so much for your warm feedback. It's always great to hear we were able to provide such good service. We look forward to hearing from you again soon.
Kind regards,
Emily Godding
0
Dalīties
Uzticams klients
11 years ago
the lady who helped me book a holiday for my disabled client was excellent
the lady who helped me book a holiday for my disabled client was excellent
DisabledHolidays.com
DisabledHolidays.com
11 years ago
It is great to hear that you were pleased with the service you received from Jayne - I will pass your comments on to her! Have a great holiday and thanks for your feedback!
Kind regards,
Emily Godding
0
Dalīties
Uzticams klients
11 years ago
have not gone on holiday yet
have not gone on holiday yet
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thank you for your comments. This feedback is based on our service rather than the holiday itself and therefore your feedback is gratefully appreciated.
Kind regards,
Emily Godding
0
Dalīties
Uzticams klients
11 years ago
Service was good, I don't see why the whole holiday costs have to be paid…
Service was good, I don't see why the whole holiday costs have to be paid up front, well in advance of the holiday, what recourse have I if the hotel is not up to expectation, especially with the ...
Lasīt vairāk
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thanks for your comments. I am pleased to hear that the service you received was good.
I do appreciate that it can be frustrating having to pay the full amount so far in advance however; your booking was made less than 14 weeks prior to your arrival date and therefore (as per the booking conditions on our website) the full amount was due.
This is a standard procedure that many Travel Agents follow and the reason for this is due to all Tour Operators/Property Owners varying in payment request dates and these can be anywhere from 6 to 14 weeks prior to the arrival date. This is the reason we ask for full payment at week 14 (to cover all Operators/Property Owners).
I do hope that this helps you to understand the need for full payment so far in advance and I apologise for the inconvenience this may have caused you. Thanks again for your feedback and we wish you a great holiday!
Kind regards,
Emily Godding
0
Dalīties
Uzticams klients
11 years ago
Always been super helpful, really know their stuff and sent a goody bag last year…
Always been super helpful, really know their stuff and sent a goody bag last year for the kids too. Would highly.recommend to anyone
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thank you for your warm comments. Have a great time away and we look forward to speaking with you again soon.
Kind regards,
Emily Godding
0
Dalīties
Uzticams klients
11 years ago
The service and help sorting out a cruise was excellent.
Thank you
Allan Newall
The service and help sorting out a cruise was excellent.
Thank you
Allan Newall
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thank you for your comments, Allan. It's a pleasure being able to help and book you the perfect Cruise!
Kind regards,
Emily Godding
0
Dalīties
Uzticams klients
11 years ago
first time and will all ways use them
first time and will all ways use them
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Pleased to hear it and thank you for taking the time to feed back to us. Enjoy Crete and look forward to speaking with you next time!
Kind regards,
Emily Godding
0
Dalīties
Uzticams klients
11 years ago
the staff are very polite , a quick telephone service
the staff are very polite , a quick telephone service
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thank you for your feedback. It's great to hear you were impressed with the service you received. Have great time away!
Kind regards,
Emily Godding
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