DCUK - The Original Wooden Duck Company pārskati

Rob, this is a great review. Doing our job for us?! Much appreciated, and thanks again.

Love it, Barbara. Someone after my own heart, that's for sure. Really great to hear from you, and thank you for your ongoing support. Means a lot to us all at DCUK.

Hahah. Thank you for taking the time to leave such a positive review. Your wife is lucky to have such great taste in husbands as well as DCUK characters. We appreciate your support and positivity.

Caroline, you are fab. What a lovely review. Definitely makes me smile to read feedback like this. Makes the hard work even more worthwhile. Thank you again for the kind words, on behalf of the whole team at DCUK.

Thank you for your kind words, Paula. And wow - so lucky that your new friend was okay after being left out in the rain like that. We can't do much about individual cases with Royal Mail, but we'll use this as extra 'ammo' to insist on a reliable, customer-friendly service. Or, investigate even more alternatives. Glad you're positive about it in the end, and thanks again for your support. Means a lot.

This is so fab to hear, Tamara. Thank you for the kind words. The whole team will really appreciate the feedback.

Wow, thank you so much for your ongoing support Shona. It makes my heart sing to hear about our characters being so well loved in the homes of their owners. Sounds like you've got a fab collection, and it's great to be able to see some of them too. Next to that lovely Queen and Paddington picture too. We're honoured. Thank you.

Thank you for the feedback. Much appreciated.

Thank you Marjorie. Very kind of you to say so. We do try our best, and the team will appreciate the feedback.

Hiya Julie. I'm sorry to hear about the the parcel not arriving in the agreed time. Looking at our system, everything that you did was fine, and so we were able to get everything checked, sorted, and out in good time. It seems that we've both been let down by other factors out of our control, whether it's regional postal depot issues, or staff shortages. Fingers crossed your items have been received now, but if not, then please get in touch with our retail team via orders@dcuk.com. You may have spoken to them already, but if not - they will be able to help and try to ensure you have a positive experience, like almost all our other customers. Our usual positive feedback and reputation is everything to us, and so it's a real shame to have a poor 1-star review for DCUK in this instance. Hopefully you can at least appreciate the situation, and we can help you again in the future if you need it.