Ko Jean teica par Dacia Insurance & Accident Aftercare:
More communication would help. I was sent a Statement of Truth via email that landed in my junk box that I wasn’t aware of and lack of telephone calls caused a delay. Nobody told me to expect it. ...
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0
Dalīties
RI
Richard
Verificēja Feefo
8 years ago
Ko Richard teica par Dacia Insurance & Accident Aftercare:
not very impressed.
We had to chase to get our car back before went on holiday mainly because the insurance lost the engineer's report and they also lost my statement of truth posted back in the envelope provided.
0
Dalīties
CH
Chris
Verificēja Feefo
8 years ago
Ko Chris teica par Dacia Insurance & Accident Aftercare:
AutoTechnics were good at the repairs, but neither of you were any good at Communication.
Are you even aware that I have communicated several times and you have not replied you are probably unaware...
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Anwen L
Dacia Insurance & Accident Aftercare
8 years ago
Many thanks for your feedback. We're very sorry to hear that the service you received was not our usual standard. I have informed our Customer Experience Team who will be in contact with you to discuss this further.
0
Dalīties
Uzticams klients
Verificēja Feefo
8 years ago
slow service, keen to claim personal injury money
Very slow response to arrange repairs with garage, 10 days after accident, didn't update us on progress.
Rang numerous times (6-8 times) to ask us to claim for injury even though we told them on day...
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Anwen L
Dacia Insurance & Accident Aftercare
8 years ago
Thank you for your feedback. We're very sorry to hear of your experience with Dacia Car Insurance, this isn't our normal standard of service. I have informed our Customer Experience Team and they will look into this and contact you shortly.
0
Dalīties
PA
Paul
Verificēja Feefo
Dulverton
8 years ago
Ko Paul teica par Dacia Insurance & Accident Aftercare:
The whole process was handled very well indeed. Thankyou very much.
0
Dalīties
ST
Stephen
Verificēja Feefo
Aberdeen
8 years ago
Ko Stephen teica par Dacia Insurance & Accident Aftercare:
Excellent first class service
My vehicle was hit by a delivery driver who left without trying to find out who’s car it was I was fortunate that 2 of my neighbours seen it and one took a photo I called Dacia first and the service...
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Anwen L
Dacia Insurance & Accident Aftercare
8 years ago
Thank you for your wonderful review. We're delighted to hear how pleased you were with the service you received and that the entire process was straight forward and efficient for you. Let us know if here is anything else we can help you with.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
