Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

The Cumberland Atsauksmes | Klientu apkalpošanas atsauksmes par https://www.feefo.com/reviews/cumberland-building-society | Feefo

Tiek rādīti visi 11,885 pārskati

Mr Gourley

Longtown

7 years ago

Pirkuma datums: 13/02/2017

Ko Mr Gourley teica par The Cumberland:

Just excellent

Excellent products, excellent service, ability to book an appointment on-line when I need one, very easy to used internet banking and courteous staff. What more can I say........how about "No I'm not...

Read all

Bob

The Cumberland

7 years ago

Hello Mr Gourley

Thank you for taking the time to leave your feedback, we’re really pleased that you’ve had a positive experience with us in regards to your current account. We’re always appreciative of feedback, and I’ll make sure to pass your feedback on to the relevant team.

Kind regards

Bob Matthews

Customer Experience Manager

Mr Watts

Preston

7 years ago

Pirkuma datums: 26/01/2017

Ko Mr Watts teica par The Cumberland:

Excellent online service

Simple an easy to transfer money around.

Bob

The Cumberland

7 years ago

Hello Mr Watts

Thank you for taking the time to leave your feedback, we’re really pleased that you’ve had a positive experience with us in regards to your current account and also value your comment about our mortgages. We’re always appreciative of feedback, and I’ll make sure to pass your feedback on to the relevant team.

Kind regards

Bob Matthews

Customer Experience Manager

Mss Meenan

7 years ago

Pirkuma datums: 02/02/2017

Ko Mss Meenan teica par The Cumberland:

Easy switch some issues about getting a e savings account set up but easy resolved

Bob

The Cumberland

7 years ago

Hello Miss Meenan

Thank you for taking the time to leave your feedback, we’re really pleased that you’ve had a positive experience with us in regards to your current account. We’re always appreciative of feedback and ways in which we can tailor the service that we provide.

Kind regards

Bob Matthews

Customer Experience Manager

Uzticams klients

7 years ago

Pirkuma datums: 17/02/2017

Good customer service

Good customer service. Highly recommended. Thanks.

Bob

The Cumberland

7 years ago

Kind regards

Bob Matthews

Customer Experience Manager

Mr Clark

7 years ago

Pirkuma datums: 13/02/2017

Ko Mr Clark teica par The Cumberland:

Fantastic local bank

From the counter staff to accessing the internet bank brilliant. Even better the current account card that you do not have to pay any charges when withdrawing money overseas!! SUPERB

Bob

The Cumberland

7 years ago

Hello Mr Clark

Thank you for taking the time to leave your feedback, we’re really pleased that you've had a positive experience with us in regards to your current account. We're always appreciative of feedback, and I’ll make sure to pass your feedback on to the relevant team.

Kind regards

Bob Matthews

Customer Experience Manager

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Par The Cumberland

As a cornerstone of the Cumbrian landscape for over 170 years The Cumberland is one of the region’s most familiar and trusted businesses. We’re here to create a banking experience that’s kinder to people and planet. Our business is to help people realise and achieve their financial goals. Whether it’s looking for that first place of your own, more space for your growing family, or a change of lifestyle and the challenge of running your own hospitality business, our experts can support you with straight-forward advice and an award-winning range of mortgages. We aim to provide exceptional customer experiences, and working with Feefo helps us to understand whether we’re making this happen. Thanks to all our customers who have provided us with feedback to help us continue to improve our business and help us deliver ‘kinder banking’.

Read all

(01228) 403 141

Cumberland House, Cooper Way, Carlisle, Cumbria, CA3 0JF, United Kingdom