Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Cover4Rentals Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 1,934 pārskati

Uzticams klients

Verificēja Feefo

7 months ago

Very easy to navigate the site and a good price.

Emma Stewart

Verificēja Feefo

7 months ago

Ko Emma Stewart teica par Cover4Rentals:

Remember to turn off auto renew!

Terrible, no one has emailed me to confirm policy cancellation I have requested

Charli

Cover4Rentals

6 months ago

Hi Emma, We sincerely apologise for the delays in getting back to you. We have experienced high volume of enquiries, and our team has been working hard to respond to everyone as quickly as possible. We truly appreciate your patience and understanding during this time - please note we are currently working on automations and staffing to improve this moving forwards. I can see that I replied back confirming the cancellation and full refund. Kind regards, Charli

Uzticams klients

Verificēja Feefo

7 months ago

You can't ask questions

I had a question. There is no number to call. You have to send in your question by email and a reply is promised in 2 days. My question would have taken 2 minutes in a phone call. No reply from my...

Lasīt vairāk

Charli

Cover4Rentals

6 months ago

Hi there, We sincerely apologise for the delays in getting back to you. We have experienced high volume of enquiries, and our team has been working hard to respond to everyone as quickly as possible. We truly appreciate your patience and understanding during this time - please note we are currently working on automations and staffing to improve this moving forwards. Kind regards, Charli

Robert Hicks

Verificēja Feefo

7 months ago

Anthony Payne

Verificēja Feefo

7 months ago

Uzticams klients

Verificēja Feefo

7 months ago

Not easy to cancel the subscriptions.

Terrible, i can't find a phone number to say that i've cancelled my next subscription and you are trying to take the money out of my account on 25th October when renewal is only 1st Nov. I want...

Lasīt vairāk

Charli

Cover4Rentals

6 months ago

Hi there, Thank you for your feedback, I am sorry to hear that you’re unhappy with the automatic renewal. You agree to our offering of automatic renewal at the point of purchase. We send a renewal invitation in good time before the renewal date to the email address we hold on file, this confirms that we will automatically renew the policy and that we attempt the payment 7 days in advance. I can see that the policy has since been cancelled, and the premium refunded. Kind regards, Charli

Jan Lindroos I

Verificēja Feefo

FIN

7 months ago

Ko Jan Lindroos I teica par Cover4Rentals:

Great.

Uzticams klients

Verificēja Feefo

7 months ago

No problem!

All very easy for a old Fella!

Tomasz Albinowski

Verificēja Feefo

7 months ago

Ko Tomasz Albinowski teica par Cover4Rentals:

Charli

Cover4Rentals

6 months ago

Hi Tomasz, Thank you for your feedback. I am sorry to hear that you are unhappy. So we can get further clarification and understand the situation, please provide further details of what has occurred through our contact form online and one of our agents would be happy to investigate this for you - https://cover4rentals.com/app/contact-us Kind regards Charli

Uzticams klients

Verificēja Feefo

7 months ago