Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Cover4Rentals Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 1,934 pārskati

Uzticams klients

Verificēja Feefo

1 year ago

Keeping in touch

Budget car hire debited me for “damage” to a rental car at Taormina airport. I asked American Express to query the charge which they did. I advised Cover4Rentals of the situation. Ultimately Budget...

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Uzticams klients

Verificēja Feefo

1 year ago

Good Value and effective

Good value policy. Sadly had to claim but settled with no issues in 5 working days

Uzticams klients

Verificēja Feefo

1 year ago

Radio silence about a claim

Broken promises. Made a claim. which was not made very easy, told that a case worker would review the claim and contact but 3 weeks on I have heard NOTHING

Charli

Cover4Rentals

1 year ago

Hi there, Thank you for your feedback, I'm sorry to hear that you are unhappy with the claim process and our response times. We have recently started using a new claim system which is experiencing issues, we are looking to get these resolved. This is influencing our Claims Handling process. I can see that my colleague has emailed you this morning confirming that your claim has been approved, and settlement of this has been sent today. We apologise for any inconvenience that this has caused. Kind regards, Charli

Uzticams klients

1 year ago

Thank you for your prompt response

Mr Asparagus

Verificēja Feefo

1 year ago

Ko Mr Asparagus teica par Cover4Rentals:

Website was easy to use and price was good. The value of this service is only really able to be reviewed if a claim is made. As I didn't need to claim I have no idea what the service would be like...

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Joel Hargreaves

Verificēja Feefo

London

1 year ago

Ko Joel Hargreaves teica par Cover4Rentals:

Slow service

Terribly slow service.been waiting for over a month for case to be solved and barely heard a word from c4r!

Charli

Cover4Rentals

1 year ago

Hi Joel, Thank you for your feedback, I'm sorry to hear that you're unhappy with the claim experience. We have a new claim system which I understand you had an upload issue with. This matter has been reported to IT. I can see we received your initial claim submission on the 18th September 2024, however we needed some further documentation. I can see that your claim has now been settled on the 11th October and hope this matter is therefore resolved. Kind regards, Charli.

Alison

Verificēja Feefo

France

1 year ago

Ko Alison teica par Cover4Rentals:

Great idea

I haven't had to use your services yet but the fact that I know I'm covered if I have any damage on my hire car is a big relief.

Vic Bennett

Verificēja Feefo

Dundee

1 year ago

Ko Vic Bennett teica par Cover4Rentals:

Easy to apply for the policy.

Thankfully I did not have to use the policy so really difficult to make any comments.

Oliver Bennett

Verificēja Feefo

1 year ago

Philip McDonough

Verificēja Feefo

1 year ago

Eamonn Heffernan

Verificēja Feefo

Ireland

1 year ago

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Feefo Trusted Service Awards

Mūsu neatkarīgie apbalvojumi atzīst labākos zīmolus klientu apkalpošanas jomā. Uzvarētājus nosaka no klientiem saņemtie vērtējumi.

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Cover4Rentals pārskati

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?