Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Cover4Rentals Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 1,934 pārskati

Uzticams klients

Verificēja Feefo

1 year ago

Uzticams klients

Verificēja Feefo

1 year ago

do not use

impossible so far to get y claim sorted and taken over 6 weeks

Charli

Cover4Rentals

1 year ago

Hi there, Thank you for your feedback, I'm sorry to hear that you're unhappy. I have spoken to the Claims Team and they have confirmed there have been issues with the documentation you provided which has caused issues with validating your claim. I understand that they are emailing you about this. I hope that you get this resolved. Kind regards, Charli

Uzticams klients

1 year ago

Still awaiting payment of claim , was promised 3-5 days which was two weeks ago

Charli

Cover4Rentals

1 year ago

Hi there, Thank you for getting back in touch. The claims team have confirmed that payment was released to you at the end of September, again I believe my colleague has emailed you about this today. Kind regards, Charli

Uzticams klients

1 year ago

I have not received any payment

Uzticams klients

Verificēja Feefo

1 year ago

Appalling communication- don't use

Communication is appalling. There is no phone number to speak to a human, you cannot reply to an email sent by them, there is no easy communication method, other than an online form, which you...

Lasīt vairāk

Charli

Cover4Rentals

1 year ago

Hi there, Thank you for your feedback, I'm sorry to hear that you're unhappy. I can see that my colleague has been in contact with you regarding the claim, and confirming that we cannot yet proceed as you have not received the final cost from the rental company. As per her message, please await the costs to be calculated before going any further with the claim. Kind regards, Charli.

Uzticams klients

1 year ago

I appreciate that I have now received an email from you. However this does not really address the issue of appalling communication and details given to reflect the initial rating.

Malgorzata

Verificēja Feefo

Poland

1 year ago

Ko Malgorzata teica par Cover4Rentals:

Great alternative for rental car insurance

It took longer than the estimated 3 working days to process my request, but they reacted quickly to the logged in case and I got the money refunded without any problems

Uzticams klients

Verificēja Feefo

1 year ago

Claim process is simple and stress free

I had to maker a claim on my policy and Cover4Rentals made the claim process simple and stress free and with no fuss. I would highly recommend them

Julian

Verificēja Feefo

Marburg, Germany

1 year ago

Ko Julian teica par Cover4Rentals:

Good experience with claims process

Easy registration and easy claims process. Once I had all documentation together, claim was processed quickly and money received shortly after.

Russell Evans

Verificēja Feefo

Whitstable

1 year ago

Ko Russell Evans teica par Cover4Rentals:

Quick Purchas

Very quick and easy to purchase at a good price. All Ts&Cs clearly shown

Nathan

Verificēja Feefo

Weston

1 year ago

Ko Nathan teica par Cover4Rentals:

No response

Submitted a claim two weeks ago. Got asked for some more details which i submitted instantaneously. Still haven't heard back. There is no phone number and emails are being ignored. Looks like a waste...

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Charli

Cover4Rentals

1 year ago

Hi Nathan, Thank you for your feedback, I'm sorry to hear that you're unhappy. I can see that my colleague in the claims team has your claim and it is under review, please await our response on this. We appreciate your patience on this, we are coming out of our peak season at the moment so volume is higher than usual. Kind regards, Charli.

Uzticams klients

Verificēja Feefo

1 year ago

Good email communication. Some difficulty with submitting a claim when unable to go back to complete a question led to confusion with 2 claims starting and subsequent emails. Happy that my claim was...

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Arnstein Gjestland

Verificēja Feefo

Haugesund

1 year ago