Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Cover4Rentals Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 1,934 pārskati

Uzticams klients

Verificēja Feefo

7 months ago

No reply to enquiry emails

Charli

Cover4Rentals

6 months ago

Hi there, We sincerely apologise for the delays in getting back to you. We have experienced high volume of enquiries, and our team has been working hard to respond to everyone as quickly as possible. We truly appreciate your patience and understanding during this time - please note we are currently working on automations and staffing to improve this moving forwards. Kind regards, Charli

Uzticams klients

6 months ago

Over a month to reply to the review. Need I say more?

Uzticams klients

Verificēja Feefo

8 months ago

Sharp Practice…Not to be Trusted

They automatically renewed my annual car excess policy despite repeated requests from me not to do so.

Charli

Cover4Rentals

6 months ago

Hi there, Thank you for your feedback, I am sorry to hear that you’re unhappy with the automatic renewal. You agree to our offering of automatic renewal at the point of purchase. We send a renewal invitation in good time before the renewal date to the email address we hold on file, this confirms that we will automatically renew the policy. If we do not hear from you to remove the automatic renewal, it will go ahead as agreed by our terms. Kind regards, Charli

Uzticams klients

6 months ago

Hello Charli, I understand your point about automatic renewal but I contacted you on receiving your invitation renewal and informed you that I would not be renewing and specifically asked that you removed me from automatic renewal. Needless to say you then took a payment some 2 weeks before my renewal date. Not acceptable and does to me feel like sharp practice. Jim Pattison

Uzticams klients

Verificēja Feefo

6 months ago

Very straightforward

James Henry

Verificēja Feefo

6 months ago

Ko James Henry teica par Cover4Rentals:

Quick and easy to use

Michael Lawther

Verificēja Feefo

6 months ago

Uzticams klients

Verificēja Feefo

6 months ago

Reassurance

Did what I wanted it to do. Seemed to be more steps to follow than when used previously. Hope I don’t need to use it!

Jeff R

Verificēja Feefo

GBR

6 months ago

Ko Jeff R teica par Cover4Rentals:

Super easy

Super easy to navigate and very clear on what was available at competitive pricing

Uzticams klients

Verificēja Feefo

6 months ago

It was very straightforward to arrange the insurance and clear what I was buying.

Uzticams klients

Verificēja Feefo

6 months ago

It was very easy to get the product that I wanted. Very clear information was proivded.

Philip Gould

Verificēja Feefo

6 months ago

Ko Philip Gould teica par Cover4Rentals:

Very efficient

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Feefo Trusted Service Awards

Mūsu neatkarīgie apbalvojumi atzīst labākos zīmolus klientu apkalpošanas jomā. Uzvarētājus nosaka no klientiem saņemtie vērtējumi.

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Cover4Rentals pārskati

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?